Orkin

Pest control services via integrated management

Installation Crew Leader

Grounds & LandscapingUpdated on Nov 10

Full-timeLouisville, KY, USAIn-person

About the Job

Requirements

Three years of favorable employment in a pest-control role.
One year of supervisory experience.
A valid driver's license must be maintained throughout employment.
Must maintain a good driving record and pass a criminal history background check, DOT physical exam, and DOT drug screen.
Must be able to safely use a ladder within the manufacturer's weight capacity.
Must be able to walk, stand, bend, squat, kneel, crawl, twist, climb ladders and roofs, reach overhead, and squeeze with both hands.
Must be able to install encapsulation in low-light conditions.
Must be able to lift, push, pull, and carry up to 50 pounds.
Must be able to safely access crawl spaces, attics, confined spaces, and rooftops.
Must be able to work in all weather conditions, including heat, cold, rain, sleet, hail, snow, and ice.

Responsibilities

Deliver pest management services to residential, industrial, institutional, and commercial customers in accordance with company, manufacturer, and governmental guidelines.
Build customer relationships and attend to customers' pest-control needs.
Conduct inspections with installation technicians to ensure proper product usage and accurate documentation.
Assist the Ancillary Service Manager with technician training meetings when needed.
Train and monitor new hires on field operations.
Manage and maintain equipment in proper working order and communicate deficiencies to the Branch or Service Manager.
Assist technicians in resolving repeated re-treatments.
Cover unattended routes when staff shortages require it.
Provide the Branch or Service Manager with feedback regarding technician performance, issues, or concerns.
Seek opportunities to grow the customer base.
Develop and maintain records of field activities, including service tickets, inspection reports, and service agreements.
Partner with call center and office staff to schedule or reschedule services, prioritize work, and arrange service calls.
Assist the Ancillary and Branch Service Managers with operational tasks, including training ancillary service installers, ensuring customer satisfaction, resolving customer complaints, and monitoring project schedules.

Overview

OPC Pest Services is now recruiting for an Installation Crew Leader to assist the Ancillary team in a working leader role to guide technicians onsite with application of ancillary services such as attic and crawlspace encapsulation, termite damage remediation, assisting in customer problem resolution and servicing clients.

We Offer…

Competitive pay earning between $18-$25 hourly, commensurate with relative experience
Take home vehicle to start and end the workday—advertise for OPC and grow your brand!
Comprehensive benefits package including low cost medical, dental, vision insurances, 1x annual salary life insurance, and many more optional benefits (visit www.rollinsbenefits.com for more information);

401(k) plan with 4.5% company match, Rollins employee stock purchase plan;
Six paid holidays and a generous PTO (paid time off) program--receive up to 15 PTO days your first year;
Employer discount program through PerkSpot;
Continuous training and education through our in-house training sessions as well as outside seminars;
plus so much more!

Responsibilities

The Field Supervisor assists the Ancillary and Branch Service Managers in a variety of tasks essential to operational success. Duties include training ancillary service installers, ensuring customer satisfaction, customer complaint resolution and monitoring project schedules.

You will…

Deliver high quality pest management services in accordance with company, manufacturer, and governmental guidelines to residential, industrial, institutional and commercial customers;
Build strong relationships with customers to be attentive to their needs in controlling pest matters;
Conduct inspections with installation techs to ensure proper product usage and correct documentation;
Assist Ancillary Service Manager with technician training meetings when necessary;
Train and monitor of new hires on field operations;
Manage and maintain equipment to ensure they are in proper working order. Communicates deficiencies to Branch/Service Manager;
Assist technicians by resolving repeated re-treats;
When required, will cover unattended routes in case of staff shortages;
Provides feedback to the Branch/Service Manager regarding technician performance and issues or concerns;
Seek opportunities for customer base growth;
Develop and maintain records of field activities, such as but not limited to service tickets, inspection reports, and service agreements;
Partner with call center and office staff to schedule/reschedule services, prioritize work and arrange service calls as necessary;

 …And serve as a key member of the branch team!

Our Core Values

Be a P.E.S.T.

Professional . . . Do your best to be the best

Ethical . . . Do the right thing

Selfless . . . Do more for others

Teamwork . . . Do it for you, me & OPC

Join OUR High Quality Pest Control Team!

Qualifications

3 years' favorable employment in pest control role
1 year supervisory experience 
Valid driver’s license must be maintained through life of employment

Must maintain a good driving record and be able to pass criminal history background check, DOT physical exam and DOT drug screen. 

Physical Demands / Working Environment: 

Candidates must be able to perform essential functions of the position with or without reasonable accommodations:  

Safely use a ladder within the manufacturer’s weight capacity
Constant walking, standing, bending, squatting, kneeling, crawling, twisting, climbing on ladders and roofs, reaching overhead, and squeezing with both hands
Install encapsulation in low light conditions
Lift, push, pull and carry up to 50 lbs. 
Safely access crawl spaces, attics, confined spaces, rooftops, etc. 
Able to work in all types of weather conditions including heat, cold, rain, sleet, hail, snow and ice 
Noise level in work environment is generally loud depending on worksite where assigned, such as in new construction, while vacuuming insulation, etc.

Apply today to become a P.E.S.T. with OPC!

OPC Pest Services is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

About the Company

Orkin

Pest control services via integrated management

Orkin provides professional pest control services using Integrated Pest Management and modern technology to protect homes and businesses while limiting guests' exposure to pesticides. Technicians are thoroughly trained, with hands-on programs that require no prior industry experience, and services are backed by one of the industry’s most comprehensive guarantees. Orkin differentiates itself through a long history (125 years), a strong promise-keeping approach, and a nationwide reputation for reliability, backed by a robust training culture and career opportunities. The company’s goal is to deliver reliable pest protection that customers can trust, while maintaining a scalable, service-driven business and offering growth paths for employees.

Company size: 5,001-10,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Atlanta, GA
Founded: 1901

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