JP Morgan Chase

Runs a consumer bank and an investment bank

Senior Product Support Associate - Digital Onboarding

Program ManagementConfirmed live in the last 24 hours

Full-timePlano, TX, USANo salary listedIn-person

About the Job

Requirements

At least 3 years of experience or equivalent expertise in product management or a relevant domain area.
Demonstrated performance in product management or a relevant domain area.
Experience executing operational management and change-readiness activities.
Experience with product deployment processes.
Experience collaborating with product technology and business partners.

Responsibilities

Collaborate with the Product Delivery Manager to execute key delivery tasks and identify ways to improve efficiency.
Support change-management activities across functional partners and monitor adherence to the firm's risk, controls, compliance, and regulatory requirements.
Raise blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources.

Desired Qualifications

Developed knowledge of the product development life cycle.
Experience in a previous product support role.
Bachelor's degree or equivalent experience.

Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey.

As a Senior Product Delivery Associate in Client Onboarding and Service, you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-function teams, build key relationships, and enable the product to continuously deliver value.

Job responsibilities

Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies
Supports the completion of change management activities across functional partners and monitors adherence to the firm’s risk, controls, compliance, and regulatory requirements
Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources

Required qualifications, capabilities, and skills

3+ years of experience or equivalent expertise in product management or a relevant domain area
Demonstrated performance in either product management or relevant domain area
Experience executing operational management and change readiness activities
Experience in product deployment processes
Experience in collaborating with product technology and business partners

Preferred qualifications, capabilities, and skills

Developed knowledge of the product development life cycle
Experience in previous product support role
Bachelor's Degree or equivalent experience

About the Company

JP Morgan Chase

Runs a consumer bank and an investment bank

JPMorgan Chase runs the largest bank in the United States, which serves households and small businesses as Chase and large companies, governments, and investors as J.P. Morgan. During the 2008 financial crisis it bought the failing investment bank Bear Stearns and lender Washington Mutual, and in 2023 it took over First Republic Bank after regulators seized it. Chase takes deposits and earns interest on credit cards, mortgages, and car loans, while the investment side earns fees for advising on mergers, raising money for companies, trading stocks and bonds, and managing wealth. Formed in a 2000 merger, JPMorgan Chase traces its roots to 1799 and is based in New York City.

Company size: 10,001+
Company stage: IPO
Headquarters: New York City, New York
Founded: 1799

Recently Posted Jobs

Explore more opportunities at JP Morgan Chase

See more jobs