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Manifest Services

Account Manager - Technical Services Support

Customer SupportConfirmed live in the last 24 hours
Full-timeMarousi, Greece$30k /yr

About the Job

Requirements

  • Proven experience as a customer service representative.
  • Experience in technical services, including electrical, plumbing, or air conditioning, is required.
  • Ability to schedule and monitor various service requests for different customers under pressure.
  • Ability to work with figures, offers, and pre-invoices.
  • Familiarity with Excel, Outlook, and ERP tools.
  • Excellent knowledge of English.

Responsibilities

  • Manage and monitor technical service requests, including electrical, plumbing, and air conditioning requests, in customers' facilities.
  • Schedule and monitor subcontractors' activities.
  • Ensure work orders are delivered as requested.
  • Produce frequent and analytical offers.
  • Execute and monitor the entire procedure from quotations to pre-invoicing.
  • Team up with colleagues and pass important information to customers.
  • Formulate relationships of trust with customers.

Desired Qualifications

  • An engineering degree is an asset.

About the Company

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