Senior Analyst
eClerx
Senior Analyst
eClerx
Data analytics and BPM outsourcing services
| Program: | Financial Markets |
| BLI Name: | NA Commercial Onboarding |
| Designation: | Senior Analysts - Customer Onboarding Specialist |
| No of Head Count (s): | 40 |
| New Hires/Replacement Hires (HC) by Designation | New Hires |
| Billed /Unbilled / BU / OPS Bench | Billed |
| SFDC ID for Billed New Opportunity | N/A |
| Reasons to hire Unbilled / Bench | N/A |
| City / Location: | Alabang, Philippines |
| Standardized skillset: [Refer attached excel] | |
| Finance Operations / Customer Onboarding skill profile | |
| Shift (APJ / EMEA / US / Any combination): | US |
| Reporting Manager : | Cynthia Ortega <[email protected]> |
| Educational Background: | Bachelor’s degree in Accounting, Finance, Business Administration, Management, or a related field. Candidates with equivalent relevant experience in Finance Operations, Billing, AR, or Commercial Operations may also be considered. |
| Experience Required: | 3–5 years of relevant experience in Customer Onboarding, Billing, Accounts Receivable, Finance Operations, Order Management, or Commercial Account Management, preferably in a B2B environment. |
| Job Description: | see tab |
| Client Approval mail: | yes- see attached in email request |
| Comments | |
| Preferred Start date: (induction date) | next 4 wks : October 12, 2026 |
| Collaborators: | Crizel Guevarra <[email protected]>; Waseem Khan <[email protected]> |
| Workplace: WFM, WIO, Hybrid | TBD |
eClerx Services Ltd. provides business process management and data analytics services to clients worldwide, focusing on financial services, telecom, retail, and technology. It helps clients by managing and optimizing data-intensive processes, acting as an extension of their operations through data management, automation, analytics, and consulting. Its offerings cover trade lifecycle management, risk and compliance in financial markets, digital services like content creation and e-commerce analytics, and customer operations optimization. Its differentiator is combining deep domain knowledge with data-driven insights and it pursues growth through strategic acquisitions, such as Personiv, to expand back-office and customer support capabilities, with the goal of helping clients run efficient, data-driven processes while focusing on core business.
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