Senior Claims Coordinator

Senior Coordinator, Claims – Farm Family

Any employee, in any Clearbrook office, can apply for this opportunity and stay in their current location.

At Farm Family Insurance, we invite you to elevate your career as a Senior Coordinator, Claims by joining a vibrant, collaborative team with a bold vision for excellence.

Make Your Mark at Farm Family Insurance

Working onsite as a Senior Coordinator within the Financial Administration Department, you will make a vital contribution providing specialized financial functions to ensure efficient workflows and maintain compliance for the Claims Division.  Your problem-solving skills will be essential to make this role as impactful and effective as it is intended.

How You Will Create an Impact

• Apply expertise to ensure financial compliance and accuracy.
• Serve as a trusted resource for internal customers and business partners diagnosing issues, resolving inquiries, and delivering specialized support as a subject matter expert.
• Analyze and enhance operational practices, including workflow, documentation systems, and performance standards, to drive process improvements and implement approved solutions.
• Manage varied responsibilities within the scope of financial functions for the Claims Division, including preparing and delivering reports, supplying business-critical materials, maintaining and reporting accurate tax-related documentation, and ensuring reconciliation of various lines of business.

What You’ll Need to Succeed

• Exceptional administrative or insurance experience and/or training which typically comes with five or more years of experience.
• An eagerness to learn from experiences and new situations, you’re great at navigating and switching between proprietary, vendor, web-based and standard computer systems, according to priorities.
• You’re also great at identifying problems and coming up with appropriate solutions.

• A customer service mindset and ability to proactively engage with a variety of internal customers and promptly respond to phone calls and/or emails is important too, as is the ability to maintain accurate and updated files.
• An insatiable attention to detail it takes to ensure accurate documentation.
• A bachelor’s degree and/or insurance designation will help move you to the top of the list.

Are you ready to take your career to the next level? We look forward to hearing from you!

At Argo/Farm Family, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

The base salary range provided below is for hires in those geographic areas only and will be commensurate with candidate experience. Pay ranges for candidates in other locations may differ based on the cost of labor in that location. In addition to base salary, this position is eligible for a generous benefits package.