Equipment Finance Collateral Monitoring Specialist 1
First Citizens BancShares
Equipment Finance Collateral Monitoring Specialist 1
First Citizens BancShares
Full-service bank offering loans and investments
This is a hybrid role with the expectation that time working will be 4 days inside our Portsmouth, NH office and 1 day remotely.
At First Citizens Bank, we're committed to helping our clients achieve their ambitions, and we bring that same commitment to our associates. For more than 125 years, our relationship-based culture has created opportunities to build lasting connections, grow professionally and make a meaningful impact for our clients, communities and one another.
First Citizens Equipment Finance is a full-service, vendor-centric lending/leasing business unit. FCB EF provides a wide array of lending and leasing products/solutions to customers ranging in size from small/medium businesses to enterprise entities through its affiliation/alignment with OEM equipment vendors, their distributors, resellers, and dealers.
This position provides support to the Equipment Finance Collateral Monitoring Team. The Collateral Monitoring Team is responsible for ensuring that all assets are properly secured for the duration of the term. This position is expected to maintain a high level of attention to detail, analyze facts, and make sound decisions for the Bank.
Business Proficiency - Develops a basic understanding of the diverse business lines that are supported by the Equipment Finance Collateral Monitoring Team.
Service & Support - This position will support the lien securitization efforts including but not limited to inbound outbound calls to both Customers and Sellers and Identifies opportunities for process improvement and may participate in the implementation of those ideas.
Reporting - Assists in gathering specific data points and information for the purpose of producing weekly and monthly reports.
Compliance - Complies with all applicable federal, state, local and bank rules and regulations.
Basic Qualifications
High School Diploma or GED and 1 years of experience in Customer Service
Additional Requirements:
Microsoft Word and Excel proficiency
Advanced attention to detail
Ability to work and interact with all departments throughout the organization
Thrive in a fast-paced environment while continually maintaining a positive attitude and promoting teamwork across departments
Preferred Experience:
Retail and/or Hospitality experience
Documentation experience including but not limited to legal documentation
Servicing experience
Titling/Dealership experience
Banking and/or Finance industry experience
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.
Full-service bank offering loans and investments
First Citizens BancShares operates First Citizens Bank, offering a full range of financial services for individuals and businesses. Its products include checking and savings accounts, credit cards, mortgages and auto loans, personal loans, online and mobile banking, wealth management and investment services, insurance, and small business banking. The core product set is accessed via online and mobile platforms, branch networks, and ATM access, with features like online statements, bill pay, direct deposit, and rewards programs. The bank positions itself through a broad suite of banking and financial services tailored to different customer segments such as personal, business, and wealth customers, emphasizing integrated banking experience and customer support. Overall, the goal is to help customers manage money, borrow for major needs (homes, vehicles, education), invest for future goals, and protect their financial security through a range of financial products and advisory services.
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