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Elwyn of Pennsylvania and Delaware

Provides behavioral health services and recovery

Job Coach

Social & Community ServicesUpdated on Nov 10
Full-timeMedia, PA, USA$18.75

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • One year of experience in rehabilitation is required; vocational rehabilitation experience is preferred.
  • Must be able to perform CPR and crisis intervention techniques using agency-trained protocols.
  • Must have a current, valid driver's license in the state of residence, three years of driving experience in the United States, and an acceptable driving record.
  • Must have intermediate experience with Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.

Responsibilities

  • Conduct and use client vocational profiles and other assessments to counsel clients and match their employment interests with their skills.
  • Assist clients in developing resumes, preparing for job interviews, and coordinating with prospective employers.
  • Take a lead role in team development and review of client service plans by sharing client-specific knowledge and progress.
  • Provide intensive on-the-job training for clients using teaching plans that establish milestone measurements and time frames for progress and success.
  • Provide supportive counseling and natural supports to promote interpersonal and soft skills, including recognizing social cues, accepting manager feedback, interacting with customers, and adhering to workplace culture.
  • Promote and develop employment, work experience, and on-the-job training for clients in public, private, and government businesses; identify job leads and locations for assessments.
  • Develop new employer relationships and maintain existing relationships to secure competitive integrated employment.
  • Plan and provide client transportation and travel training as needed, and transport clients in agency vehicles as needed.
  • Develop and implement plans for coach fading, engaging natural supports at home and work while recognizing individual risks and cultural needs.
  • Anticipate and provide ongoing job support services for clients and employers to maintain employment.
  • Provide and document billable hours that meet staff service-volume expectations for job development and coaching in accordance with departmental and funding-source expectations.
  • Maintain clear, active, and constructive communication with clients and facilitate communication among stakeholders.
  • Maintain a flexible work schedule and availability to meet client needs and schedules.
  • Prepare and maintain compliant case records, reports, notes, and data according to individual client needs and service expectations.
  • Contribute to the development and attainment of program or service enhancements.
  • Pursue staff training and professional development to enhance service quality and outcomes, and maintain training compliance.
  • Maintain and process client service authorizations and follow up with funding sources as needed.
  • Compile and provide data, outcomes, and other internal reporting for manager review.
  • Perform other duties as assigned.

Desired Qualifications

  • An associate degree in Psychology, Human/Social Services, or a related field is preferred.
  • Experience in workplace development, case management, and/or sales is preferred.
  • Database application experience is preferred.

About the Company

Elwyn of Pennsylvania and Delaware

Provides behavioral health services and recovery

Elwyn of Pennsylvania and Delaware provides behavioral health services to people with mental illness and addictions to improve their quality of life. The organization runs programs across six states (Delaware, Maine, Massachusetts, North Carolina, Pennsylvania, and Rhode Island) and serves more than 7,000 individuals using a person-centered approach, with services delivered in communities to support recovery. Compared with others, it distinguishes itself through its broad geographic reach and focus on individualized care that centers on the needs and goals of each person. The overarching goal is to help people find hope and achieve lasting recovery and improved well-being.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
Lincoln, RI
Founded
Not listed

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