Branch Manager

Service Credit Union has launched Vertifi Flow, a centralised payments processing hub developed by Vertifi Software, providing members with a unified platform to manage everyday payments through online and mobile banking. The system consolidates multiple payment rails into a single interface accessible via the Money Movement tab. The platform simplifies transactions by reducing the steps needed to pay bills, send money or transfer funds between accounts. It offers members greater control over payment speed and delivery costs whilst providing the credit union's administrative team with improved transparency and operational efficiency. Service Credit Union, established in 1957, has over $6 billion in assets and 50 branch locations across New England and Germany. Vertifi Software, founded in 2009, is a subsidiary of Eastern Corporate Federal Credit Union specialising in digital money movement and payments technology.

Service Credit Union launches Vertifi Flow. April 23, 2026 - Service Credit Union has launched a new, modern, and centralized payments experience, powered by Vertifi(R) Flow, a payments processing hub built by Vertifi Software. This new experience provides members a simpler, more intuitive way to manage everyday payments through online and mobile banking. A unified payments processing hub. Vertifi Flow brings multiple payment rails together in one unified experience in Service's online banking platform and its mobile banking app, reducing complexity and making it easier for members to send, receive, and manage money with confidence. Instead of navigating multiple tools or menus, members can now make their everyday payment transactions in fewer steps and with greater clarity directly from the Money Movement tab. For Service's members, this means less time spent managing their finances and cash flow and more control over the speed and cost of delivery of their payments. Whether paying bills, sending money to family, or moving funds between accounts, the Money Movement experience, powered by Vertifi Flow, is designed to support day-to-day banking across the channels members and the credit union's team use most while giving Service flexibility when thinking about payments now and in the future. "Members want tools that are straightforward and fit seamlessly into their lives, but credit unions also want greater control and simplicity," said Tyler Kuhn, Vice President of Marketing and Digital Strategy at Service Credit Union. "Vertifi Flow helps remove friction from our and our members' everyday transactions, offers greater transparency for our administrative team, and delivers a more consistent, secure, and user-friendly payments experience to our members." Key benefits of Vertifi Flow: * Simpler money movement - Multiple payment rails accessible from one platform * Greater clarity and control - A consistent interface that's easy to navigate * Time-saving convenience - A simplified workflow with fewer clicks to complete routine transactions * Built-in security - Reliable and secure payments built on a trusted, industry-leading technology A future-ready Money Movement solution for credit unions and banks. "Financial institutions have long shouldered the operational burden, resource demands, and inherent risks of managing multiple payment rails, each with its own processing timelines, rules, and even messaging standards," says Asim Mian, CEO of Vertifi Software. "As payment technologies advance and market demand for real-time transactions grows, our digitally driven clients and partners require a centralized, intelligent solution to simplify payments. Vertifi Flow delivers the robust capabilities that financial institutions need today, and the scalability and flexibility to innovate for tomorrow." Vertifi Flow also positions Service Credit Union to continue enhancing digital services over time, ensuring members benefit from future payment innovations without having to learn new systems. About Service Credit Union Service Credit Union is dedicated to providing a banking experience that improves members' lives and the communities in which they live. Established in 1957 to provide affordable credit to the Pease Air Force Base community, and now among the largest credit unions in New England, with over $6 billion in assets and 50 branch locations in the New England region and Germany, Vertifi Software LLC continue to provide a better future to its members all over the world. To learn more about Service Credit Union, please visit www.servicecu.org. About Vertifi(R) Software At Vertifi, Vertifi Software LLC combine software engineering and financial services expertise to develop digital money movement and payments innovations. Founded in 2009, Vertifi is a wholly owned subsidiary of Eastern Corporate Federal Credit Union. Vertifi offers unparalleled excellence in digital banking technologies by fusing engineering expertise with a service ethos that resonates with both financial institutions, particularly credit unions, and digital banking partners. Vertifi Software LLC provide seamlessly integrated financial services technology with its service portfolio including their payments hub Vertifi Flow, DeposZip(R) remote deposit capture, FedNow(R) Service instant payments, Automated Clearing House, statement rendering, check processing, and more.

New White Paper highlights how Credit Unions can retain member wealth in the digital investment era. * 2 hrs ago PR Newswire QUINCY, Mass., April 16, 2026 Service Credit Union's partnership with TAPP Engine offers members access to a modern digital investing experience designed to support long-term financial growth QUINCY, Mass., April 16, 2026 /PRNewswire/ - A newly released white paper, "The Evolving Role of Wealth Management in the Credit Union Model," examines how digital investing is reshaping member expectations and why credit unions must evolve their wealth strategies to retain deposits, deepen relationships, and remain competitive in the modern financial ecosystem. "When we analyzed our transaction data and saw $48 million leaving the credit union in a single year, the conclusion was straightforward. Our members were investing - just not with us. The opportunity wasn't hypothetical. It was measurable," said Matt Beaulieu, AVP - Member Services, Service Credit Union According to the white paper, Service Credit Union identified annual transfers across approximately 53,000 transactions moving from member accounts to external investment platforms, signaling a significant shift in member behavior and a broader strategic risk for financial institutions.[1] The report features Service Credit Union's partnership with TAPP Engine as a leading case study in how institutions can respond to measurable investment outflows by providing access to self-directed investing tools within the credit union experience. The white paper outlines how E-Invest was developed to address this challenge by offering members*: * Self-directed Brokerage Accounts * Automated Robo-Advisory Portfolios * Fractional Share Investing * Seamless Digital Account Opening * Single Sign-on through Online Banking * Real-time Movement of Funds between Banking and Investment Accounts Industry data cited in the report further reinforces the urgency of the issue, noting that 80% of credit union members express interest in personalized financial guidance,[2] while fewer than one-quarter of credit unions currently offer professional advisory services. "Members are actively investing, but many institutions still lack a digital wealth solution within their own ecosystem," said Mark Guglielmo, President of TAPP Engine Securities and TE Advisors LLC. "When investment relationships move outside the credit union, broader financial relationships often follow. Our goal is to provide a tool to keep the relationship with the credit union." The report also positions digital wealth platforms as a strategic response to the coming $84 trillion intergenerational wealth transfer expected through 2045,[3] emphasizing the need for institutions to build investment relationships earlier in the member lifecycle. Digital wealth is no longer simply a product extension - it is becoming a core component of relationship retention, non-interest income growth, and long-term member engagement. The full white paper offers strategic insights for credit union executives, board members, and digital banking leaders seeking to strengthen member relationships and preserve assets within the cooperative model. About the White Paper "The Evolving Role of Wealth Management in the Credit Union Model" explores how credit unions can respond to changing investment behaviors, preserve long-term member relationships, and create scalable pathways into advisory services through integrated digital wealth platforms. The report includes industry data, institutional case studies, and strategic recommendations for leadership teams navigating the future of member wealth. Media Contacts: Deanne Figueras, VP Marketing & Business Development, TAPP Engine, [email protected] Christopher Banker, Content Marketing Specialist, Service Credit Union, [email protected] About TAPP Engine TAPP Engine modernizes capital formation, wealth management, and liquidity infrastructure for credit unions, community financial institutions, and regional financial institutions. Brokerage services are offered through TAPP Engine Securities, LLC. ("TES"). Digital Advisory services and technology offered though TAPP Engine Advisors, LLC ("TEA). To learn more about TAPP Engine, please visit https://www.tappengine.com/ About Service Credit Union Service Credit Union is dedicated to providing a banking experience that improves members' lives and the communities in which they live. Established in 1957 to provide affordable credit to the Pease Air Force Base community, and now the largest credit union in New England with over $6 billion in assets and 50 branch locations in the New England region and Germany, Mycarrollcountynews continue to provide a better future to its members all over the world. To learn more about Service Credit Union, please visit www.servicecu.org. *These services are being offered through TAPP Engine or its affiliates, which are separate entities from, and not affiliates of, Service Credit Union. Self-directed function offered through TAPP Engine Securities and Goals TAPP Engine Advisors. Service Credit Union is not registered as a broker-dealer or investment advisor. Investments made through E-Invest are not credit union deposits/obligations and are not insured by the NCUA nor are they guaranteed by the credit union. Subject to risk and may lose value. See terms and conditions for more information. * Service Credit Union internal transaction analysis referenced in E-Invest program materials (2022-2023). * America's Credit Unions (2025). Gallup survey cited reporting 80% of credit union members desire personalized financial advice. * Cerulli Associates (2024). U.S. High-Net-Worth and Ultra-High-Net-Worth Markets Report. SOURCE TAPP Engine, Inc.