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Penske

Diversified transportation, logistics, and motorsports provider

Operations Supervisor - Transportation, Supply Chain/Logistics

Vehicle Operation & DeliveryConfirmed live in the last 24 hours
Full-timePlainfield, IN, USA

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • Demonstrated leadership qualities and strong interpersonal skills, including the ability to connect, build rapport, and maintain solid relationships with associates, company leadership, and internal and external customers.
  • Ability to work efficiently and independently with strong time-management and organizational skills.
  • Strong written and oral communication skills and the ability to actively listen.
  • Ability to manage problems, think critically, and make decisions independently.
  • Ability to drive process improvement and lead change.
  • Proficiency with Microsoft Word, Excel, Outlook, and PowerPoint.
  • Ability to demonstrate ownership and responsibility in running the operation with a sense of urgency.
  • Regular, predictable, full attendance is an essential function of the job.
  • Willingness to travel as necessary, work the required schedule and at the specified location, complete the Penske employment application, submit to a background investigation covering past employment, education, and criminal history, and submit to drug screening.
  • Ability to read; communicate verbally and/or in writing; remember and analyze information; and remember and understand instructions or guidelines.
  • Ability to stand, walk, and sit; frequently use hands to touch, handle, and feel and reach with hands and arms; and occasionally lift or move up to 25 pounds/12 kilograms.
  • Close, distance, and peripheral vision, depth perception, and ability to adjust focus.

Responsibilities

  • Provide operational leadership to individual contributors and hourly employees to ensure daily tasks and activities—including driver deliveries, trailer loading and unloading, and customer service operations—meet company service and cost objectives.
  • Directly supervise processes involving people, systems, customer needs, equipment, and workforce and equipment scheduling.
  • Manage direct-report performance, including corrective action and disciplinary decisions up to the written-warning level; participate in hiring and customer meetings as needed.
  • Establish and sustain training and competence for supervisors and associates and ensure they understand how their work relates to customer business objectives.
  • Communicate specific and measurable performance standards.
  • Interview hourly associates and provide hiring recommendations.
  • Monitor attendance, productivity, and other performance standards, and coach and counsel associates.
  • Motivate and engage associates by focusing on team accomplishments and recognition.
  • Supervise logistics operations, including customer service, freight loading and unloading, dispatch, documentation, and procedure control.
  • Conduct team meetings.
  • Evaluate and recommend changes to preferred work methods to increase dispatch productivity, and assist with training new associates.
  • Provide relief coverage for operational duties when associates take time off or are absent from the shift.
  • Maintain working knowledge of site operating systems to ensure operational compliance and resolve exceptions correctly.
  • Complete required records and reports accurately and on time.
  • Ensure compliance with financial policies and procedures, including tracking miles per gallon, returns, and damages.
  • Apply understanding of how decisions affect profitability.
  • Manage associates' working hours and activities to minimize overtime and meet or exceed productivity targets.
  • Align day-to-day management and associate activities with the location safety strategy.
  • Provide associates with communication, training, feedback, and direction to support safe performance.
  • Ensure compliance with applicable regulatory agencies and company policies and procedures.
  • Conduct safety observations.
  • Understand location-specific customer goals and objectives and work to meet or exceed them daily.
  • Ensure customers understand the commitment to helping them meet their objectives.
  • Identify areas that could benefit from continuous-improvement efforts.
  • Plan work assignments to use fleet equipment effectively.
  • Work with hourly associates to support safe and efficient equipment operation.
  • Work with vendors to ensure equipment is maintained.
  • Work with Penske Truck Leasing to ensure preventive maintenance is scheduled and completed.
  • Perform other projects and tasks as assigned by the supervisor.

Desired Qualifications

  • A bachelor's degree is preferred.

About the Company

Penske

Diversified transportation, logistics, and motorsports provider

Penske provides a range of transportation services, including retail automotive sales and service, truck leasing and rental, and logistics solutions, plus professional motorsports activities. Its offerings work through distinct units: Penske Automotive Group sells and services vehicles, Penske Truck Leasing rents and maintains trucks with fleet management, and Penske Logistics handles end-to-end supply chain services. The company differentiates itself by operating multiple transportation and entertainment businesses under one private global umbrella, enabling cross-sell opportunities and large-scale coordination. Its goal is to deliver reliable, end-to-end transportation and logistics solutions for individuals and businesses worldwide while growing its diversified portfolio and leveraging scale.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Bellflower, CA
Founded
1969

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