Bellperson / Valet
About the job
- Maintain a clean, valid California driver's license.
- Be able to lift 30 pounds and walk up and down three flights of stairs.
- Communicate with guests and employees in a professional manner.
- Work under pressure in guest-contact areas and prioritize information quickly.
- Organize and prioritize work based on guest needs to maintain team flow and efficiency.
- Assist guests throughout their arrival and departure.
- Maintain cleanliness, safety, and order in all work areas.
- Handle complaints with care and professionalism, take appropriate follow-up action, and communicate logged follow-up to the Front Drive Manager.
- Represent the hotel as an ambassador and serve as an important first or last contact for VIP and group guests.
- Maintain communication with hotel departments, particularly Front Office Operations, Guest Services, the Front Desk, Royal Services, and Bell staff.
- Assist Front Office Managers with assigned projects and complete work in a timely, professional manner.
- Coordinate Golf Club movements.
- Follow Fairmont, Accor, LQA, and other Bellperson and Valet service standards.
- Replace propane at the fire pits and cover the fire pits and outdoor furniture during inclement weather.
- Arrange and organize outdoor furniture.
- Return food-service items and other equipment to their respective departments.
- Manage the inventory and maintenance of bikes and bike equipment, and set up and store lawn games daily.
- Support hotel committees, including Green, RiiSE, Health and Safety, Guest Satisfaction, and Heart of House.
- Report engineering, maintenance, and housekeeping requests and concerns.
About the company
Accor is a global hospitality group with brands spanning economy to luxury. It earns revenue from room bookings, food and beverage, and management fees from franchised properties, while providing hotel management and franchising services. The company grows through acquisitions and investments, such as Adoria for catering and Squarebreak for upscale villa rentals, combining global expertise with local know-how. Its goal is to expand its footprint while delivering consistent, responsible guest experiences and advancing sustainability across its operations, supported by its loyalty program A Club.
Company Size
10,001+
Company Stage
IPO
Headquarters
Issy-les-Moulineaux, France
Founded
1967
Get referred to All Accor
See people who can refer or advise you
Simplify's Take
What believers are saying
- American Express expanded ALL Accor globally on July 22, 2026, widening acquisition channels.
- Accor opened 109 hotels in H1 2026, and plans 350 openings during 2026.
- H1 2026 recurring EBITDA rose 6.5% despite disruption, showing pricing and cost discipline.
What critics are saying
- Reuters reported Grizzly Research trafficking allegations on March 19, 2026; trust damage persists.
- Middle East conflict cut Q2 room revenue on July 30, 2026, hurting UAE demand.
- Net debt hit €3.523 billion in H1 2026; Essendi impairment signals balance-sheet pressure.
What makes All Accor unique
- ALL Accor reached 100 million members and drives twice-frequent stays.
- Accor spans 45 brands across 110 countries, reducing reliance on any single market.
- Its asset-light model pairs 268,000-room pipeline with luxury brands like Raffles and Orient Express.
Help us improve and share your feedback! Did you find this helpful?
Benefits
- Employee Discounts
- Professional Development Budget