Benefit Programs Specialist 4

• Serves as lead worker and assists supervisor by conducting program training for staff, reviewing case files and providing back-up supervision of staff; 
• Serves as a resource to staff by answering questions related to policies and procedures, suggesting effective methods of case management, and providing consultation regarding complex cases; 
• Prepares case records and reports; 
• Works on the most complex and sensitive cases; 
• Interprets policies and procedures applicable to the various benefit programs, assists staff and clients in issues related to initial and continuing determination of eligibility of individuals and families; 
• Collects and compiles statistics from caseloads; 
• Provides training to other eligibility workers on an individual or group basis; 
• Coordinates training programs and orientation for new employees and clients; 
• Explores alternative sources of income and assistance; 
• Responds to inquiries from the public concerning public assistance programs and eligibility requirements; 
• Ensures that established deadlines are met; 
• Prepares monthly reports and maintains records of activities; 
• Assists in training new staff on policy and procedural matters; and 
• Coordinates and interacts with other community resources and partners to assist clients in meeting assessed needs.

Special Requirements- All applicants are subject to employment verification and reference checks, verification of education, a DMV/driving record check, Central Registry check and criminal history check to evaluate for barrier crimes as described in the Code of Virginia §63.2-1719.

All offers of employment are contingent upon satisfactory results of the required checks and screenings.

Employee must be willing to work in the community emergency shelter in the event of a natural disaster or emergency. 

Employees must also meet local vehicle insurance requirements. 

Applications for this position must be submitted electronically through this website. Mailed, emailed, faxed, or hand delivered applications and resumes will not be accepted. 

Please refer to your account for the status of your application and this position. 

FLSA: non-exempt

Employee Benefits

Benefits | Culpeper County VA

Culpeper Department Social Services is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Culpeper County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.