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Your role at Clorox:

The Quality Engineering Capabilities Manager is crucial in ensuring that our products and services meet the highest quality standards. This position involves evaluating, developing, and implementing new quality assurance capabilities (tools, controls, processes, etc.) that helps improve quality assurance metrics, mainly focusing on manufacturing excellence.

In this role, you will:

• Developing and Implementing Best Practices: Establish and maintain quality assurance and/or control best practices such as new processes and tools. Analyze data to drive continuous improvement in product and service quality.
• Collaboration: Work closely with cross-functional teams to ensure seamless integration of quality assurance and control tools, processes, and best practices. This collaboration is essential for designing, improving, and ensuring product quality.
• Analytical and Problem-Solving Skills: Utilize a strong analytical mindset and excellent problem-solving skills to address quality issues and implement effective solutions. A passion for quality and efficiency is vital in this role.
• Quality and Continuous Improvement Tools: Apply basic quality and continuous improvement tools, experience, and skills to ensure process capability from design through commercialization. This includes interacting with various organizational levels to communicate and align on recommended QA practices and controls.
• Standard Quality and Troubleshooting Principles: Apply standard quality and troubleshooting principles to assigned initiatives where a new quality capability’s evaluation, development, and implementation may be needed.    
• Operational Excellence Platform: Use and support the quality and operational excellence journey as a key reference to prioritize creating processes and tools that enable the manufacturing sites to improve performance successfully. This platform will help identify and prioritize quality improvement initiatives, ensuring that the most critical areas for the manufacturing sites are addressed first.
• Quality Assurance and Control: Develop, implement, and maintain quality tools and processes. Provide operational support and analytical problem-solving by leveraging internal and external experts. Manage improvement plans and activities related to Quality Engineering Capabilities, ensuring standard practices are in place.  Analyze data to identify areas for improvement and recommend quality capabilities accordingly.  Serve as the SME for key Quality Engineering Capabilities, such as statistical control, acceptance sampling, problem-solving, etc. 
• Drive Continuous Improvement: Lead initiatives to streamline quality processes and enhance efficiency. Collaborate with cross-functional teams to identify and eliminate potential quality issues by incorporating new Quality Assurance best practices. Monitor and report on the effectiveness of process improvements. Support the continuous improvement of the Quality function by identifying and resolving gaps and waste in systems, tools, and processes. Serve as the SME for key Quality Control processes to ensure they are effectively managed, standardized, maintained, and continuously improved. Use best practices from leading organizations to guide process improvement efforts.
• Data Capabilities: Support the design, development, and implementation of new tools to collect, analyze, and interpret Quality Assurance data to identify trends and areas for improvement.  Gather feedback to improve KPI Dashboard functionality and usability continuously.
• Stakeholder Engagement: Communicate quality improvement initiatives and progress to stakeholders. Gather feedback from stakeholders to inform quality improvement strategies. Foster a culture of continuous improvement within the organization.

What we look for:

• Bachelor’s degree in engineering, science, or a related field.
• 6+ years of experience in Quality Assurance.
• Direct experience in manufacturing and operations is preferred.
• Proven record of leading, developing, and managing quality improvement initiatives.
• A Quality Certification (e.g. CQE, CSSBB, CMQ/OE) is highly desirable.
• Knowledge of industry-specific quality standards and regulations is an asset.
• Strong interpersonal skills: Proven relationship skills with proven ability to achieve sustainable partnerships and internal and external collaboration.
• Technical Proficiency: Profound knowledge of quality control principles, methodologies, and tools, including statistical process control (SPC) and Six Sigma.
• Analytical Skills: Strong analytical and problem-solving skills to identify root causes and implement effective solutions.
• Attention to Detail: A meticulous approach to identifying even minor quality issues.
• Communication Skills: Excellent communication and collaboration ability to work with cross-functional teams and effectively communicate quality standards, processes, and tools.  Strong written and verbal business communication skills.
• Data Analysis Tools: Proficiency in using software and tools for data analysis, such as Microsoft Excel, Minitab, or other statistical analysis software.
• Regulatory Knowledge: Understanding of relevant industry regulations and quality standards.
• Project Management: Skills to manage quality improvement projects effectively.  Excellent organization and time management skills.
• Quality Management Systems: Familiarity with quality management systems.
• Problem-solving Tools: Knowledge of tools like 5 Whys, Fishbone diagrams, and Failure Mode and Effects Analysis (FMEA).
• Highly Flexible and Adaptable.  Able to work independently in a fast-paced, multitasking environment.
• Ability to travel 20% of the time or more.
• Desired experience related to reporting/dashboard capabilities (eQMS, Power Bi, SAP, etc.)

#LI-HYBRID

Workplace type:

Hybrid - 3 days in office; 2 days WFH

We seek out and celebrate diverse backgrounds and experiences. We’re looking for fresh perspectives, a desire to bring your best, and a non-stop drive to keep growing and learning.

At Clorox, we have a Culture of Inclusion. We believe our values-based culture connects to our purpose and helps our people be the best versions of themselves, professionally and personally. This means building a workplace where every person can feel respected, valued, and fully able to participate in our Clorox community. Learn more about our I&D program & initiatives here.

[U.S.]Additional Information:

At Clorox, we champion people to be well and thrive, starting with our own people. To help make this possible, we offer comprehensive, competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates’ unique needs. This includes robust health plans, a market-leading 401(k) program with a company match, flexible time off benefits (including half-day summer Fridays depending on location), inclusive fertility/adoption benefits, and more.

We are committed to fair and equitable pay and are transparent with current and future teammates about our full salary ranges. We use broad salary ranges that reflect the competitive market for similar jobs, provide sufficient opportunity for growth as you gain experience and expand responsibilities, while also allowing for differentiation based on performance. Based on the breadth of our ranges, most new hires will start at Clorox in the first half of the applicable range. Your starting pay will depend on job-related factors, including relevant skills, knowledge, experience and location. The applicable salary range for every role in the U.S. is based on your work location and is aligned to one of three zones according to the cost of labor in your area.

All ranges are subject to change in the future. Your recruiter can share more about the specific salary range for your location during the hiring process.

This job is also eligible for participation in Clorox’s incentive plans, subject to the terms of the applicable plan documents and policies.

Please apply directly to our job postings and do not submit your resume to any person via text message. Clorox does not conduct text-based interviews and encourages you to be cautious of anyone posing as a Clorox recruiter via unsolicited texts during these uncertain times.

To all recruitment agencies: Clorox (and its brand families) does not accept agency resumes. Please do not forward resumes to Clorox employees, including any members of our leadership team. Clorox is not responsible for any fees related to unsolicited resumes.