Youth Data Support Specialist

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

This position is open to candidates with existing work authorization in the location where the position is advertised.

Job Summary 

The Youth Data Support Specialist is responsible for assisting the Youth Education Team with planning, reporting, and grant maintenance.

Major Responsibilities: 

Responsibilities include, but are not limited to:

• Assist with planning and tracking programs to support multiple programs within the Youth Department.
• Track new arrivals and referrals and set up case files in multiple software. Ensure all required documentation is collected, uploaded, and new households are set up in required software.
• Record accurate and timely case notes of client interactions and services provided.
• Maintain and update client information and services in the case files and in multiple software.
• Prepare program reports (quantitative and narrative) required by active funding sources.
• Compile feedback on services provided and prepare recommendations.
• Train new staff on using software for case management, case noting, and best practices for recording activities.
• Attend Youth Department activities at the IRC office and off-site to determine eligibility of clients and accurate recording of the activities.
• Identify the training needs of the team regarding compliance and case noting.
• Monitor case notes to identify needed follow-up and ensure thoroughness and completeness of documentation.
• Participate in program meetings, staff development activities, and actively engage as a team member.
• In collaboration with refugee resettlement stakeholders, support efforts that contribute to the sustainability of new and established successful program initiatives.
• Comply with all policies, procedures, and protocols of the agency.
• Other duties as assigned.

Job Requirements

• High school diploma required; some university education preferred.
• Two years of experience in data entry or data analysis preferred
• Excellent computer and organizational skills are required.
• Previous experience working with refugees or other diverse populations preferred.
• Fluency in written and spoken English; bilingual ability preferred.
• Cross-cultural understanding and strong communication skills, both written and verbal, with lived experience as refugee or immigrant or, in lieu of lived experience, experience working with refugees and/or immigrants or experience working cross-culturally.
• Demonstrated ability to work as a team member in a multicultural environment.
• Must have a valid driver’s license, active insurance policy, and access to reliable transportation.
• In accordance with Arizona State Law, must possess or be eligible to receive a fingerprint clearance card.

Working Environment: 

• A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above outlined responsibilities.
• May require occasional weekend and/or evening work.

Compensation: (Pay Rate: $20.97/hr). Ranges are based on various factors including the labor market, job type, internal equity, and budget.  Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements. 

Professional Standards: All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.

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Benefits: IRC offers a comprehensive and competitive benefits package. Highlights include 10 paid sick leave, 10 U.S. holidays, 20-25 generous paid time off based on role and tenure, medical insurance starting at $163/month, dental starting at $6.50/month, and vision starting at $5/month, flexible spending accounts (healthcare, dependent care, and commuter), a 403(b) retirement savings plan with employer match (immediate vesting) along with a non-elective employer contribution based on age and years of service (3-year vesting), disability and life insurance, and an Employee Assistance Program (EAP) offering confidential counseling and support services for employees and their families.

Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.