Member Bills Specialist
Redirect Health
Member Bills Specialist
Redirect Health
Guided, cost-saving healthcare benefits platform
Healthcare shouldn’t be something you worry about when taking care of your family.
That’s why when you join Redirect Health, your healthcare costs nothing out of your paycheck—and the same is true for your spouse and children.
Most team members avoid tens of thousands of dollars in healthcare costs compared to traditional health plans.
This isn’t a perk.
It’s part of our mission.
Redirect Health exists to make healthcare affordable for small businesses and people who can’t afford traditional employer insurance.
We help real people navigate a system that is often confusing, expensive, and frustrating—and we do it with empathy, accountability, and simplicity.
If you want your work to matter to families every single day, you’ll find purpose here.
At Redirect Health, our values guide how we show up for each other, our clients, and our members.
We do our best work when we:
Obsess Over People
We are always helpful, friendly, and human.
Own It to Completion
If we take something on, we see it through.
Always Improve & Adapt
We learn quickly and adjust without ego.
Always Start with “Yes, We Can Help You”
We lead with solutions and figure out the rest.
Succeed as a Team
We win together through trust and collaboration.
Detest Waste & Unnecessary Complexity
We remove friction so we can focus on what truly helps people.
If these values resonate with you, you’ll feel at home here.
Member Bills Specialist exists to support members through complex or escalated healthcare challenges and ensure their experience ends with clarity, resolution, and trust.
In this role, you will:
This is a hands-on role for someone who:
In this role, you will:
A strong performer in this role is known for:
Success in this role is measured by:
We’re looking for someone who:
What “Free Healthcare” Actually Means
When we say free, we mean no money out of your paycheck and no cost when you need care:
This benefit alone can save families tens of thousands of dollars.
If you’re looking for more than just a job—and want to help reshape how healthcare works for families—we’d love to hear from you.
Redirect Health is an Equal Opportunity Employer (EOE). Employment with Redirect Health is at-will. Nothing in this job posting or the application process creates a contract or guarantee of employment. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities required for this role. Duties, responsibilities, and activities may change at any time with or without notice. Redirect Health does not provide employment-based visa sponsorship now or in the future for this position. Applicants must be currently authorized to work in the United States without sponsorship.
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Guided, cost-saving healthcare benefits platform
Redirect Health provides healthcare benefits that reduce the need for traditional insurance by guiding employees through their healthcare decisions and giving access to care. Members pay zero user fees and can access 24-hour online primary care, ensuring they get care without confusion. The service combines care access, step-by-step guidance, and fair medical billing support to help employees know what care they need, where to go, and how to pay the least. The company has helped members save over $250 million on medical bills and offers employers a predictable benefits model with a 4.5% base rate guarantee. Its goal is to make insurance optional for businesses while protecting teams and controlling healthcare costs.
Explore more opportunities at Redirect Health