In PersonThe route covers the Towson and Owings Mills areas and may include deliveries across Maryland, Virginia, and Washington, D.C.
About the job
Requirements
Must be at least 22 years old for vehicle insurance eligibility.
Possess a valid driver's license with a clean driving record.
Be able to meet all pre-employment Department of Transportation physical requirements.
Be physically capable of lifting up to 75 pounds and transporting products to and from customer locations.
Demonstrate customer service excellence, strong problem-solving skills, and the ability to build lasting relationships based on trust.
Have a high school diploma or equivalent.
Comply with company appearance and dress code standards.
Responsibilities
Manage and service the assigned route throughout the Towson and Owings Mills areas.
Provide support to existing customers and introduce tailored product solutions.
Use customer service and sales skills to expand the route through upselling and cross-selling products and services.
Keep invoices organized and up to date.
Conduct routine inventory checks to ensure accuracy and efficiency.
Recommend products and services aligned with customers' operational needs.
Renew service agreements and build long-term customer partnerships.
Contribute to continued revenue growth.
Follow driving regulations, company policies, and operational procedures.
Represent Dempsey Uniform & Linen Supply with integrity, professionalism, and exceptional customer care.
Desired Qualifications
A college degree is preferred.
Additional training or education in sales or business is a plus.
Prior experience in production, manufacturing, assembly, or retail environments.
Salary Range: 25 to 27 (Currency: USD) (Pay period: per-hour-wage)
Enjoy a Consistent Daytime Schedule — Monday Through Friday - Weekends Off! Take advantage of a full-time position with a dependable 4-day workweek from 6:00 AM to 4:30 PM, giving you weekends and holidays free to spend with family, friends, or simply recharge. At Dempsey Uniform & Linen Supply, we’re committed to delivering exceptional service while supporting a healthy work-life balance for our team members.
Your Opportunity
We are looking for a motivated and customer-focused Route Service Representative to support clients throughout the Greater Baltimore area, including Towson and Owings Mills. In this role, you’ll provide timely deliveries across Maryland, Virginia, and Washington, D.C., while building strong customer relationships and identifying opportunities to grow existing accounts. If you enjoy working independently, delivering excellent service, and being part of a supportive team, this is a great opportunity to build a rewarding career.
About Us
At Dempsey Uniform & Linen Supply, we specialize in high-quality uniforms, restaurant linens, and floor mat services. Our reputation is built on dependable service, professional care, and outstanding value. Through reliable pickup, expert cleaning, and on-time weekly deliveries, we help businesses operate smoothly and efficiently. Join a company that values professionalism, teamwork, and the importance of maintaining balance both on and off the job.
What You'll Do
Deliver Outstanding Service and Grow Customer Relationships
Manage and service your assigned route throughout the Towson and Owings Mills areas by providing exceptional support to existing customers while introducing tailored product solutions that help their businesses succeed. Leverage your customer service and sales skills to expand your route organically through upselling and cross-selling additional products and services.
Maintain Accurate Inventory and Account Management
Keep invoices organized and up to date while conducting routine inventory checks to ensure accuracy and efficiency. Identify opportunities to increase customer satisfaction by recommending products and services that align with their operational needs. Take initiative in renewing service agreements, building long-term partnerships, and contributing to continued revenue growth.
Commit to Safety and Operational Excellence
Perform all duties with professionalism and a strong focus on workplace safety. Adhere to all driving regulations, company policies, and operational procedures while representing Dempsey Uniform & Linen Supply on the road.
Represent the Brand with Pride
Serve as a trusted ambassador for Dempsey Uniform & Linen Supply by demonstrating integrity, professionalism, and exceptional customer care in every interaction.
Benefits
Competitive Pay: $25.00 starting with multiple increases during the first year.
Weekly Pay
Paid Time Off and Holidays
Health, Dental, and Vision Insurance
401k with a Generous Company Match
Uniforms Provided
Company-Paid Life and Disability Insurances
Advancement Opportunities
Qualifications
Must be at least 22 years old (required for vehicle insurance eligibility)
Possess a valid driver’s license with a clean driving record
Able to meet all pre-employment DOT physical requirements
Physically capable of lifting up to 75 pounds and transporting products to and from customer locations
Demonstrated customer service excellence, with strong problem-solving skills and the ability to build lasting relationships based on trust
High school diploma or equivalent required; a college degree is preferred. Additional training or education in sales or business is a plus.
Must be able to comply with company appearance and dress code standards
Successful Dempsey Employees
Exhibit a superior work ethic, demonstrating punctuality and commitment
Take pride in their work and maintain a stable work history
May have prior experience in fast-paced environments, such as production, manufacturing, assembly, or retail
Meet the physical requirements of the position
Work collaboratively and uphold the company's core values of honesty and integrity
Dempsey Uniform is an EEO/Affirmative Action Employer and will make all employment-related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or protected veteran status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with ADA requirements.
COMPANY DESCRIPTION
Since its founding in 1959, Dempsey Uniform & Linen Supply has become a leading uniform and linen supplier in the Mid-Atlantic by maintaining its family ownership and continuously investing in its people and plant to stay ahead of the competition. At Dempsey Uniform & Linen Supply, you'll find uniforms, linens and floor mats that can be rented at a low weekly cost that includes weekly pick-up, cleaning and delivery. Our offering includes uniform services, restaurant linen services, towel services, medical linen services and facility services.
Technology Leadership
Dempsey is an innovator in our industry because we have always invested in opportune technologies for our business. Dempsey’s state-of-the-art processing facility in Jessup, PA opened to both local and industry acclaim for it's technology. Dempsey is committed to leveraging technologies that control our customers' costs and enhance their service experience.
Financial Strength
Dempsey has grown rapidly, yet responsibly, over the past five years. Through five strategic acquisitions, a well-developed management team, and excellent banking relationships, Dempsey has welcomed hundreds of new customers and enhanced existing customer relationships.
Environmental Leadership
Dempsey Uniform & Linen Supply is committed to a sustainable future through environmental stewardship and conservation of the earth's natural resources. Dempsey has become a leader in both the textile rental industry and our local community in preserving our environment.
Continuity for Keeping Promises
The Dempsey Difference is about our commitment to keeping promises. A commitment that extends to every single one of our employees, many of whom have spent most of their careers with us. As a result, the same people that make our promises will be there to fulfill them.
It all makes for a really promising future. We hope you'll consider joining the Dempsey Family and continue our legacy of keeping promises.