Manager, Performance Management Partner Growth
Delivery Hero
Manager, Performance Management Partner Growth
Delivery Hero
Global online food delivery marketplace
The Manager, Performance Management Partner Growth/Product Enablement Manager will drive continuous product improvement and feature optimization to enable regional and local performance for all 15 Pandora markets across our brands Foodra, Yemeksepeti and Foodpanda. This role focuses on diagnosing product gaps, defining improvement priorities aligned with Product/Engineering teams as well as markets, and ensuring promotional tools deliver measurable business impact.
Main Responsibilities
Define Product Requirements & Prioritization: Analyze promotional performance data to identify product limitations and gaps. Conduct monthly diagnostics with central, regional, and local teams to surface feature/tool needs. Translate into clear product requirements and prioritize based on KPI impact and technical feasibility across all markets.
Own Feature Execution & Market Rollout: Lead sprint execution to ensure features address core performance bottlenecks. Own feature rollout sequencing and feasibility planning across central and regional markets. Manage dependencies, coordinate market-by-market activation, and resolve product-side issues preventing launch readiness.
Measure Product Impact: Define success metrics (adoption, revenue, margin, efficiency). Build dashboards tracking feature performance and regional uptake. Validate through A/B testing. Establish benchmarks and track post-launch impact to inform iteration cycles and business decisions.
Troubleshoot & Resolve Product Blockers: Monitor emerging product issues and execution gaps through ongoing diagnostics with regional teams. Troubleshoot product problems and resolve blockers with clear solutions and implementation plans. Escalate critical issues to central leadership and feed learnings into roadmap decisions.
Scale Product Playbooks: Document best practices for tool adoption and usage patterns. Capture regional implementation wins and learnings. Build internal knowledge base to improve execution consistency and reduce troubleshooting cycles across markets.
Minimum 5+ years as Product Manager in tech, marketplace, or e-commerce - with proven experience managing rollouts and execution across multiple markets or regions.
Matrix organization experience. Demonstrated ability to lead without direct authority across central and regional/local teams. Track record coordinating dependencies and driving alignment across functional teams.
Analytical rigor. Strong grasp of unit economics, pricing, elasticity, and margin dynamics. Comfortable designing and interpreting A/B tests. Experience building dashboards and translating diagnostics into action.
Execution excellence. Proven ability to own feature delivery end-to-end from sprint management through market rollout and post-launch diagnostics. Experience troubleshooting product blockers and resolving implementation gaps.
Operational mindset. Self-starter who builds scalable processes, standardizes best practices, and establishes operational rigor. Clear, concise communicator who combines high performance with strong cross-functional collaboration.
Global online food delivery marketplace
Delivery Hero SE runs a global online marketplace for food delivery and on-demand services. It connects customers with restaurants, local shops, and delivery-only Dmarts through mobile apps and websites, with orders placed and paid online and deliveries handled by its logistics network. The platform makes money mainly from commissions on each order, delivery fees, advertising, and quick-commerce services for groceries and household items. Its approach combines a wide geographic reach with multiple lines of business (restaurant delivery, groceries, and logistics), often growing by acquiring local competitors, to control both the marketplace and delivery operations and capture a large share of local on-demand commerce.
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