Dnata

Global air and travel services provider

Supervisor - Production & Packing

Manufacturing & Production OperationsUpdated on Nov 15

Full-timeEdinburgh, UKNo salary listedIn-person

About the Job

Requirements

Demonstrated people-management experience, including dealing with performance issues, holidays, rosters, and absence management.
An understanding of cost and control management.
Computer literacy, including Microsoft Outlook, Word, and Excel.
Problem-solving skills.
Stakeholder management.
Attention to detail and accuracy.
Good organisational skills and flexibility.
Ability to work in a dynamic, shift-based environment.

Responsibilities

Oversee key production areas, including bond stores, wash, and meal assembly lines.
Ensure efficient workflows meet tight schedules and quality standards.
Lead, coach, and develop the team to deliver results.
Maintain compliance with legislation, customer expectations, and company policies.
Build relationships with clients and resolve operational issues.
Manage equipment operations to ensure efficiency, safety compliance, and team productivity.
Ensure quality control, inventory management, and coordination with departments to meet operational demands.

Who are we?
Dnata is one of the world’s largest air and travel services providers. We provide a comprehensive range of inflight catering, onboard retail, supply chain and logistics services at all major and regional airports across the UK. Dnata Catering provide expertly crafted inflight catering services, delivering fresh and high-quality meals at major and regional airports across the UK. As the leading Halal caterer in the UK, we also provide tailored experiences to meet each customer’s unique needs. We’re a leader in VIP catering, offering bespoke inflight to private and charter clients.

The Role
The Operational Supervisor is responsible managing equipment operations, ensuring efficiency, safety compliance, and team productivity. The supervisor ensures quality control, inventory management, and coordination with various departments to meet operational demands.

As a Department Supervisor, you’ll be at the heart of our operations:

Oversee key production areas including bond stores, wash, and meal assembly lines
Ensure smooth, efficient workflows that meet tight schedules and uphold our 5-star quality standards
Lead, coach, and inspire your team to deliver exceptional results every day
Maintain compliance with legislation, customer expectations, and company policies
Build strong relationships with clients and swiftly resolve any operational issues

What We’re Looking For

You’re:

A self-starter with a sharp eye for detail and a methodical mindset
Passionate about team development and operational excellence
Calm under pressure and confident in a dynamic, shift-based environment
Committed to delivering world-class service—every time
Problem solving skills.
Stakeholder management.
Computer literate - Microsoft Outlook, Word and Excel
Evidenced people management experience e.g. dealing with performance issues, holidays, rosters and absence management
An understanding of cost and control management
Attention to detail and accuracy
Good organisation skills and flexibility

Dnata

Supervisor - Production & Packing

About the Job

Requirements

Responsibilities

About the Company

Dnata

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