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Flourish Research

Clinical trial optimization and operations efficiency

Site Director

Clinical Research OperationsConfirmed live in the last 24 hours
Full-timeBoca Raton, FL, USA$125k - $140k

About the Job

Requirements

  • A bachelor's degree in science, nursing, or healthcare management and at least five years of clinical research experience are required.
  • At least five years of experience in an operational leadership role, including experience managing site-level leaders, is required.
  • At least eight years of experience in a clinical research role is required.
  • Exceptional knowledge of clinical research methods is required.
  • Strong management and leadership skills are required.
  • Demonstrated ability to collaborate and align with operations is required.
  • Excellent oral and written communication skills are required.
  • Excellent computer skills, including Office 365 products, are required.
  • Experience writing and reviewing standard operating procedures is required.
  • Strong problem-solving, risk assessment, and impact analysis abilities are required.
  • Demonstrated experience in process improvement is required.
  • Strong negotiation and conflict management skills are required.
  • The ability to multitask and prioritize competing demands is required.
  • The ability to think independently and influence when appropriate is required.
  • The role requires travel, with the amount varying according to business need and client requirements.
  • The role requires the ability to drive and daily availability of an automobile.
  • The role requires the ability to lift 25–35 pounds.
  • Occasional night and weekend work may be required.

Responsibilities

  • Implement and oversee clinical and operational initiatives aligned with the Flourish Approach.
  • Become knowledgeable about the site's and Flourish Research's history, operations, positioning, and other factors contributing to the site's current market position.
  • Manage site-level operational and financial metrics, including budget targets, reports, and continuous-improvement actions.
  • Analyze operational volume and labor staffing models regularly to determine optimal staffing requirements.
  • Lead, develop, mentor, and engage operations managers to execute the clinical and operational strategy.
  • Drive performance and coaching and development objectives.
  • Own the site's profit and loss and execute against margin, EBITDA, and other performance targets.
  • Implement plans and processes to maintain productivity and profitability.
  • Use financial levers to manage the profit and loss and operational budget, including fixed and variable costs, and request capital expenditures.
  • Recruit, train, assess, develop, and retain clinical staff to support team and business performance.
  • Use routines and best practices to assess performance, provide recognition, and coach employees when performance gaps are identified.
  • Identify site-level management development and training needs and ensure training is obtained.
  • Champion change, culture, and engagement and drive People and Culture initiatives in partnership with site-level management.
  • Work with the training team to develop a pipeline of effective facility-level leaders.
  • Direct specialty recruiting strategy to meet short-, mid-, and long-term site success and market-development needs.
  • Represent Flourish Research professionally when interacting with staff, clients, and vendors.
  • Work with Quality and Risk teams, team leads, site managers, and department managers to establish and maintain standard operating procedures and policies that ensure compliance with Good Clinical Practices, federal regulations and ICH guidelines, HIPAA laws, and sponsor protocols.
  • Help plan, establish, and maintain structured in-service trainings and staff meetings to ensure employees are informed, trained, and compliant with standard operating procedures, policies, federal regulations and ICH guidelines, and HIPAA laws.
  • Participate in pre-study, ongoing, and close-out monitoring visits with sponsor and contract research organization representatives.
  • Ensure study participant safety through appropriate staff training and collaboration with Scientific and Medical Affairs.
  • Ensure ongoing involvement by principal investigators as required by FDA regulations, ICH guidelines, and standard operating procedures by maintaining frequent communication with and training of physician investigators and their staff.
  • Ensure data integrity by working with Quality Control to support timely submission of quality data to sponsors.
  • Perform additional duties as assigned by management.

About the Company

Flourish Research

Clinical trial optimization and operations efficiency

Flourish Research helps healthcare and pharmaceutical clients run clinical trials more efficiently. It offers tailored optimization services that improve trial operations, aiming to reduce time and costs to bring new treatments to market. The company leverages decades of experience to provide quality-driven solutions, focusing on expanding capabilities, developing healthy teams, and implementing processes that enhance speed and quality across trial activities. Flourish Research differentiates itself by its client-specific approaches and strong emphasis on quality, team development, and operational excellence to deliver reliable trial outcomes.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Apex, NC
Founded
2021

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