Air

Subscription-based digital asset management for marketers

Implementation Engineer

Implementation & Technical Account ManagementConfirmed live in the last 24 hours

Full-timeArlington County, Arlington, VA, USANo salary listed

About the Job

Requirements

U.S. citizenship is required.
A bachelor's degree in Business Administration, Business Analytics, Economics, Mathematics, Computer Science, Data Science, International Relations, Political Science, International Security, or a similar field, or 1–4 years of equivalent experience.
Proficiency in at least one programming language—SQL, Python, or R—sufficient to write and debug code independently.
Two to six years of relevant experience, including undergraduate or graduate roles or internships, performing national security-related analytics.
Ability to work outside one's comfort zone in a fast-paced environment.
Aptitude for solving open-ended issues in unpredictable, unstructured environments.
Ability to manage multiple workstreams and projects, learn quickly, and work independently with little supervision.

Responsibilities

Develop expertise in Air's clients, offerings, and data, and support customers as an Air product and data expert.
Execute successful implementation of software and data for Air's customers and provide platform training.
Use coding languages such as SQL and Python for technical platform configuration and data integration.
Collaborate with Engagement Managers and Product Managers to capture market demand and user needs for inclusion in Air's offerings.
Drive product utilization using targeted training and engagement strategies that produce mission outcomes and analytical insights for platform users.
Develop and maintain documentation, including tailored user-guide reference materials.
Conduct research and develop quantitative analytic reports using Air technology and data.
Present data-driven findings orally and visually to internal teams and government officials.
Demonstrate knowledge of U.S. Government programs and operations, federal acquisitions and program management, government procurement practices, supplier assurance, federal contracting, Planning, Programming, Budgeting, and Execution (PPBE), Supply Chain Risk Management, and Open Source Intelligence (OSINT) analysis.
Depending on background and expertise, support client success through end-user training and user support.
Depending on background and expertise, provide technical workflow development and configuration.
Depending on background and expertise, communicate data-driven insights to executives in the national security space.
Depending on background and expertise, conduct quantitative and qualitative analyses on U.S. national security issues using data visualization, written papers, and briefings.
Depending on background and expertise, provide product demonstrations in support of sales pursuits.

Desired Qualifications

Experience in or exposure to a startup or other entrepreneurial environment.
At least one year of relevant experience in user support or user engagement focused on platform and product utilization.
Knowledge of the defense acquisition life cycle and program management, technology scouting, and supply chain risk management.
Knowledge of languages or applications such as React, TypeScript, Java, C, or Go, or the ability to learn these skills quickly.
Experience in advisory services, software-as-a-service (SaaS), information services, analytic tools, or data analytics industries.
Ability to conduct relevant business case studies and market analysis using internal and open-source data sources.
Experience engaging with and presenting to federal government stakeholders.

Company Description

Air is the leader in Enterprise Readiness. Our mission is to establish readiness as a real-time condition that is continuously achieved. Today, a dangerous Readiness Gap exists between what the front line needs and what is delivered. Our AI-native platform, Air Enterprise Readiness, aligns development, production, delivery, and sustainment into one coordinated execution system for government agencies and industrial suppliers. By revealing true capacity, exposing real constraints, coordinating resources, and executing at the speed of operational demands, the front line gets what it needs to succeed.

Job Description

Air is looking for motivated, curious, and data-driven individuals to join our team as Implementation Engineers. Implementation Engineers at Air have a quantitative mindset and firm understanding of how to use technology and data to solve hard customer problems. Implementation Engineers are responsible for leveraging quantitative skills to configure Air's technology to achieve customer outcomes, communicate data-driven insights to executives in the national security community, and produce compelling program insights, data visualization, and briefings.

In order to do this job well, you must be analytical, understand people, have a strong drive to use technology to solve the hardest problems, and want to learn everything, particularly about the most pressing national security challenges confronting the nation and how data and machine learning can help address them.

You’re eager to build a deep understanding of US Government and Defense acquisition processes and the importance of effective and efficient program management, supply chain risk management, and program and technology modernization. You ask hard, uncomfortable questions. You know there are always multiple answers to hard problems, and you know how to engage in a constructive dialogue to find the best path forward.

This role is a full-time position located out of our office in Arlington, VA.

This role requires 60% travel to client sites across the United States - CONUS and OCONUS

Scope of Responsibilities

Develop expertise in Air's clients, offerings, and data, and support customers as an Air product and data expert
Execute the successful implementation of software and data to Air's customers and provide platform training
Use coding languages (SQL, Python) to conduct technical platform configuration and data integration
Collaborate with Air Engagement Managers and Product Managers to capture market demand and user needs for inclusion into Air's offerings
Proactively drive utilization of the product using targeted training and engagement strategies that drive mission outcomes and analytical insights for platform users
Develop and maintain documentation, such as tailored user guide reference materials
Conduct research and develop quantitative analytic reports using Air technology and data
Orally and visually present data-driven findings concisely and compellingly to internal teams, as well as government officials
Demonstrate knowledge in areas such as US Government programs and operations, federal acquisitions and program management, government procurement practices, supplier assurance, federal contracting, Planning, Programming, Budgeting, and Execution (PPBE), Supply Chain Risk Management, and Open Source Intelligence (OSINT) analysis

Depending on your background and expertise, you could also be responsible for:

Support the success of Air clients via end-user training and user support
Provide technical workflow development and configuration
Communicate data-driven insights to executives in the national security space
Conduct in-depth quantitative and qualitative analyses on problems of importance to U.S. national security community using data visualization, compelling written paper and briefings
Provide product demonstrations in support of sales pursuits efforts

Qualifications

U.S. Citizenship is required
Bachelor’s Degree in Business Administration, Business Analytics, Economics, Mathematics, Computer Science, Data Science, International Relations, Political Science, International Security or similar fields, or 1-4 years of equivalent experience

Required Skills:

Proficiency in at least one programming language - SQL, Python, or R - sufficient to write and debug code independently. Comfort in more than one is a plus, but working ability in one is required.
2-6 years of relevant experience, including undergraduate or graduate roles or internships, performing national security-related analytics; preference for research, quantitative analysis, data manipulation, and data visualization skills
Excellent professional demeanor with a willingness to work outside of your comfort zone in a fast-paced environment without hesitation
Strong aptitude for solving open-ended issues in unpredictable, unstructured environments
Outstanding listening, verbal, and written communication skills
Ability to manage multiple work-streams and projects, learn quickly, and work independently with little supervision

Desired Skills:

Current possession of an active U.S. security clearance at the Secret level or higher
Experience in or exposure to the nuances of a startup or other entrepreneurial environment
1+ years of relevant experience in user support or user engagement with a focus on platform and product utilization
Knowledge of defense acquisition life cycle and program management, technology scouting, and supply chain risk management
Knowledge of languages/applications, such as React, Typescript, Java, C, GoLang, or the ability to quickly learn these skills
Experience within advisory services, software-as-a-service (SaaS), information services, analytic tools, or data analytics industries
Demonstrated ability to conduct relevant business case studies and market analysis using internal and open-source data sources
History of engaging with and presenting to federal Government stakeholders

We firmly believe that past performance is the best indicator of future performance. If you thrive while building solutions to complex problems, are a self-starter, and are passionate about making an impact in global security, we’re eager to hear from you.

Air is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.

About the Company

Air

Subscription-based digital asset management for marketers

Air Inc. provides digital asset management software that helps marketers and creatives organize, find, approve, and share digital content. Its core product automates asset organization, search, approval workflows, and sharing within a subscription-based platform, enabling teams to collaborate more efficiently. The company differentiates itself through workflow automation and a community-driven approach, offering a Beta and Research program where users test features and influence development, and by supporting social initiatives (donating 100% of merchandise profits to the Red Hook Initiative). Air Inc.'s goal is to boost productivity for marketing and creative teams while building a collaborative user community and supporting social causes.

Company size: 201-500
Company stage: Series B
Total funding: $70.5M
Headquarters: New York City, New York
Founded: 2017

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