Senior Director - AI & Automation

Company Description

See how Epsilon powers connected marketing by unlocking the full potential of data and identity.

Overview

We are seeking an experienced Enterprise Solutions Architect to own the design and delivery of next-generation business solutions that demonstrate Databricks, Microsoft Fabric, AI, and enterprise application platforms. This individual will define end-to-end transformation strategies that connect client team core systems.

The ideal candidate combines deep marketing system and business process expertise with modern data and AI architecture experience. This role will partner with delivery teamd, product teams, engineering organizations, client teams, security, and executive collaborators to align technology investments with strategic business objectives.

Primary Focus: Solutions Strategy

• Define end-to-end business solutions and transformation approaches aligned with business strategy, enterprise priorities, and process needs.
• Drive automation and tooling decisions using established standards, reference architectures, governance, and industry standard processes.
• Ensure technical solutions meet multi-functional business needs while remaining secure, scalable, reusable, supportable, and cost-effective.
• Translate complex business challenges into pragmatic roadmaps, target-state architectures, and sequenced implementation plans.

Responsibilities

Solution Strategy & Business Transformation

• Define target-state solution architectures aligned with enterprise strategy, operating model, process requirements, and measurable business outcomes.
• Develop transformation roadmaps for client teams.
• Find opportunities to simplify processes, improve controls, and increase speed, quality, and operational efficiency.
• Serve as a trusted advisor to business and technology leadership on platform modernization, architectural trade-offs, and investment decisions.

AI & Intelligent Automation

• Identify and prioritize high-value AI, machine learning, generative AI, agentic workflow, analytics, and intelligent automation opportunities.
• Design reusable architectures for enterprise AI, process orchestration, knowledge access, decision support, and predictive insights.
• Embed human oversight, security, privacy, responsible AI, model risk, and operational controls into solution designs.
• Partner with business collaborators to define value cases, success measures, adoption plans, and scalable operating models.

Multi-Functional Leadership

• Facilitate discovery sessions and process workshops that convert business needs into clear capability, data, integration, and technology requirements.
• Collaborate with executives, business owners, enterprise architects, product leaders, engineers, data teams, security teams, and external partners.
• Communicate complex architectures, dependencies, risks, options, and recommendations to both technical and non-technical audiences.
• Provide architecture leadership from strategy and concept through delivery, adoption, and continuous improvement.

Qualifications

• Bachelor's degree in Computer Science, Information Systems, Engineering, Business Technology, or a related field, or equivalent practical experience.
• 10+ years of experience in enterprise architecture, solution architecture, technology strategy, or business transformation.
• Strong knowledge of business process design, capability modeling, data architecture, APIs, integration patterns, event-driven architecture, and cloud-native solutions.
• Experience leading complex, multi-functional transformation initiatives from strategy through implementation.
• Proven ability to influence senior collaborators and make clear, evidence-based architecture recommendations.

Preferred Qualifications

• Experience designing enterprise AI, machine learning, generative AI, or agent-based solutions.
• Demonstrable experience integrating CRM, Loyalty, and other marketing platforms.
• Experience with Databricks, Azure data services, N8N, Amazon Q, and Kiro
• Experience with master data management, metadata management, data governance, data quality, and semantic modeling.
• Familiarity with Azure AI services, Azure OpenAI, Microsoft Copilot technologies, and modern agent frameworks.
• Experience operating in a large, global, matrixed enterprise environment.

Key Competencies

• Data & Analytics
• AI Strategy & Enablement
• Busniess Process Transformation
• Databricks
• Cloud & Integration Architecture
• Stakeholder Management
• Executive Communication
• Strategic Roadmapping

Additional Information

When you join Epsilon, we’ll create something EPIC together. We’re a global leader in data and identity, with deep expertise in digital media, clean rooms, customer data platforms, loyalty and marketing services. Positioned at the center of Publicis Groupe, Epsilon helps brands deliver personalized experiences at scale and build lasting customer relationships by unlocking the full potential of data and identity. Epsilon operates in 30+ countries across EMEA, the Americas and APAC, with more than 8,000 employees.

Check out a few of these resources to learn more about what makes Epsilon so EPIC:

Our Culture: https://www.epsilon.com/us/about-us/our-culture-epsilon

Life at Epsilon: https://www.epsilon.com/us/about-us/epic-blog

Epsilon has five values that define our culture and guide us as we bring value for our clients, our people and consumers. We seek candidates who align with our company values, demonstrate them and make them meaningful in their day-to-day work:

• Act with integrity. We are transparent and have the courage to do the right thing.
• Work together to win together. We believe collaboration is the catalyst that unlocks our full potential.
• Innovate with purpose. We shape the market with big ideas that drive big outcomes.
• Respect all voices. We embrace differences and foster a culture of connection and belonging.
• Empower with accountability. We trust each other to own and deliver on common goals.

Because You Matter

As an Epsilon employee, you deserve perks and benefits that put you, your family and your finances first. Our benefits encompass a wide range of offerings, including but not limited to:

• Time to recharge: Flexible time off (FTO), 14 paid holidays, paid sick time
• Family well-being: Parental/new child leave, childcare & elder care assistance, adoption assistance
• Extra perks: Comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching and counseling

Epsilon benefits are subject to eligibility requirements and other terms.

Epsilon is an Equal Opportunity Employer. Epsilon’s policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants who need accommodations to complete the application process. Please reach out to [email protected] to request an accommodation.

For San Francisco Bay and Los Angeles Areas: Epsilon will consider qualified applicants with criminal histories for employment in a manner consistent with the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance and San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance. Applicants with criminal histories are welcome to apply.

 

Compensation Range: USD $127,900.00 - USD $254,500.00/Annually. This is the pay range the Company believes it will pay for this position at the time of this posting. This role may also be eligible for bonus or incentive compensation. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 12/24/2026.