C

Commonwealth of Massachusetts

State government provides public services

Mental Health Worker 2

Nursing & Frontline Patient CareConfirmed live in the last 24 hours
Full-timeTewksbury, MA, USANo salary listed

About the Job

Requirements

  • At least one year of full-time, or equivalent part-time, experience providing direct care services to individuals with a mental illness or physical disabilities, or an equivalent combination of experience and the stated degree substitution.
  • Ability to follow written and oral instructions.
  • Capacity to perform basic mathematics.
  • Ability to gather information through observing and questioning individuals.
  • Ability to communicate effectively orally, write clearly and concisely, and develop ideas in logical sequence.
  • Ability to interact with people under emotional stress and maintain a calm manner in stressful or emergency situations.
  • A current and valid motor vehicle driver’s license may be required depending on assignment.
  • Depending on assignment, successful completion of training and attainment and maintenance of one or more of the following certifications may be required: Cardiopulmonary Resuscitation (CPR), first aid, and Medication Administration Program (MAP) certification.
  • Acknowledge and attest to COVID-19 and influenza vaccination status, or take required mitigation measures, as applicable to the position.

Responsibilities

  • Provide direct care by instructing or assisting patients with activities of daily living, including feeding, bathing, toileting, dressing, clothing maintenance, oral and physical hygiene, and self-preservation, to meet daily needs and uphold dignity and human rights.
  • Assist with implementing individual treatment plans by discussing and reporting observations about patient behavior, needs, desires, or problems to support consistent care.
  • Work with other staff to serve patient needs and promote a non-threatening, therapeutic milieu.
  • Perform other staff members’ tasks in their absence to ensure continuity of services.
  • Apply Collaboration, Assessment, Recovery and Environment (CARE) principles to provide a safe environment.
  • Perform patient-related housekeeping as needed and observe and report maintenance needs to maintain a clean, safe environment.
  • Document in the Management Information System (MIS), including progress notes, incident reports, and restraint or seclusion forms, to communicate patient progress.
  • Accompany patients to appointments, programs, and treatment areas, and assist professional or medical staff in providing services to meet patients’ health needs.
  • Provide leisure activities during unstructured time to promote and enhance patients’ social skills.
  • Instruct patients in fire safety and preservation skills for emergencies.
  • Attend meetings and training to maintain knowledge of hospital and departmental policies and procedures, as well as Health Care Financing Administration (HCFA) and Joint Commission regulations.
  • Participate in the Improved Operational Performance process at unit and hospital-wide levels to improve patient care.
  • Provide specialized services to patients in the hospital or at other locations when required to support them and ensure safety.
  • Work with staff to plan and implement therapeutic and educational programs for patients and their families.
  • Perform other related duties as assigned.
  • Perform mandatory overtime.

Desired Qualifications

  • Experience working with individuals with serious, persistent mental illness, substance abuse, or homelessness.
  • Bilingual or multilingual fluency.

About the Company

Commonwealth of Massachusetts

State government provides public services

The Commonwealth of Massachusetts runs state government operations to deliver public services and enforce laws for residents and communities. It provides programs and services through agencies and online portals, and residents interact by applying for benefits, renewing licenses, paying fees, or accessing records. Unlike private companies, it is funded by public funds and guided by policy, accountability, and transparency to serve all residents rather than shareholders. Its goal is to improve people’s lives by implementing legislative actions and delivering reliable, efficient public services.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Boston, MA
Founded
1788

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