Business Manager
Xcellink Pte
Business Manager
Xcellink Pte
Enterprise ICT operations management provider
Xcellink Pte Ltd · Manila, Philippines · Contract · Posted 2024-09-06
Workplace: on_site
Department: Enterprise Operations and Services
Xcellink seeks a dynamic and proven leader to spearhead business growth and strategic initiatives across Southeast Asia for its core service lines:
-Software Development and Implementation Services
-Data Center Services
The ideal candidate will bring a strong understanding of technology-led services and complex enterprise environments, with the ability to translate market opportunities into scalable, revenue-generating offerings. This role is accountable for shaping go-to-market strategies, driving pipeline development, and leading commercial activities for Xcellink’s Data Center Operations, Software Development and Delivery, and Workforce Solutions portfolio.
This position requires a blend of commercial leadership, industry insight, and operational oversight to ensure that Xcellink’s services are positioned competitively and delivered successfully across multi-site customer environments. The Business Manager will champion best-in-class service models, guide solution structuring, and ensure alignment between sales, delivery, and partner ecosystems.
The role will also lead market-entry and expansion initiatives, cultivate strategic alliances, and strengthen executive-level customer relationships. Working closely with delivery leaders, the Business Manager will set performance expectations, develop future-ready teams, and create sustainable revenue growth—firmly establishing Xcellink as a trusted regional partner in data center operations and software-driven technology services.
Business Development & Strategy:
Sales & Revenue Growth:
Customer Acquisition, Success & Relationship Management:
Design and implement customer acquisition strategies to attract and retain high-value clients.
Build and maintain strong relationships with key customers, understanding their needs and providing tailored solutions.
Ensure customer satisfaction through regular follow-ups, feedback collection, and addressing any issues promptly.
Market Presence, Networking & Relationship Building
Increase company visibility and brand presence through targeted marketing, promotional activities, and proactively attend and represent the company at industry and networking events.
Develop and execute brand positioning strategies to differentiate the company from competitors.
Expand and leverage the company's network of industry contacts including potential clients, partners, vendors, and influencers, to identify new business opportunities.
Expand and leverage the company's network of industry contacts including potential clients, partners, vendors, and influencers, to identify new business opportunities.
Collaboration with Delivery Team:
Provide market insights and feedback to the delivery team to guide the development of relevant services.
Collaborate on the development of new service offerings that address emerging market demands and customer requirements.
Revenue & Performance Management:
Monitor key performance indicators (KPIs) related to sales, revenue, and customer acquisition.
Provide regular reports to senior management on business development and sales activities.
Adjust strategies and tactics as needed to meet evolving business goals and market conditions.
Leadership & Team Development:
Foster a collaborative and results-driven team culture focused on continuous improvement.
Provide technical trainings when required for both internal team and external projects.
Bachelor’s degree in Computer Science or a related field. An MBA or equivalent is preferred.
5 to 7 years of experience in business development, with knowledge of Data Center Operations, Software Development, and Workforce Augmentation.
Proven success in growing business across Southeast Asia, supported by a strong industry network.
-Ability to develop and execute business strategies that drive growth and meet company objectives.
-Strong track record in achieving sales targets, expanding the customer base, and increasing revenue.
-Good understanding of market trends and customer needs within the data center and software development sectors.
-Excellent communication, relationship-building, and negotiation skills.
- Comprehensive benefits package
- Opportunities for professional growth and development
- A supportive and collaborative work environment
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Enterprise ICT operations management provider
Xcellink Pte provides enterprise ICT operations management and enterprise solutions for global growth, local enterprises, and government-linked organizations. It delivers and runs IT services by managing data centre, network operations, security, helpdesk, onsite field services, applications support, and asset staging; it builds client operational teams from scratch and can offshore delivery to Malaysia, the Philippines, Indonesia, and India, scaling to hundreds of IT professionals. It differentiates itself through its long track record, ability to design end-to-end operations and offer analytics-driven enterprise solutions plus talent-search services for technology hiring. Its goal is to help clients achieve reliable IT delivery, optimize operations, and access skilled resources and innovative ideas as technology markets evolve.
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