Underwriting Associate

ThreeFlow is looking for teammates who are naturally curious and eager to ask questions, even when it means challenging the status quo. We foster an inclusive culture where everyone feels empowered to contribute, grow, and be valued.

We are seeking a detail-oriented and self-motivated Underwriting Associate I to join our team. In this foundational role, you will play a key part in managing and maintaining employee benefits data, performing quality assurance reviews, and collaborating with cross-functional teams to ensure accuracy and consistency in the coverage build process. While experience in group insurance or medical insurance is preferred, it is not required—we value a willingness to learn and a strong analytical mindset.

You will also have the opportunity to work in a fully remote environment and will contribute to a team that values precision, communication, and continuous improvement.

About the role

Data Management & Entry

• Accurately input, organize, and maintain employee benefits data in internal systems.
• Ensure all data meets required standards and is complete.
• Send a high volume of emails to customers requesting necessary data and documentation.
• Track and manage email responses, ensuring timely follow-ups and resolution of outstanding items.
• Maintain detailed and organized records of communications and follow-up activities.

Quality Assurance (QA)

• Review and interpret insurance policies and related documentation, including complex terms and conditions.
• Normalize and standardize policy content to ensure consistency and clarity across all data.
• Perform QA reviews to ensure data accuracy, completeness, and alignment with company requirements.

Cross-Functional Collaboration

• Work effectively in a remote environment while coordinating with cross-functional teams to resolve issues and meet deadlines.
• Communicate effectively with internal stakeholders to ensure alignment on processes and objectives.

About you

• Education: Bachelor’s degree preferred but not required.
• Experience: Knowledge of group insurance and/or medical insurance preferred but not required.
• Strong attention to detail and commitment to accuracy.
• Excellent verbal and written communication skills.
• Analytical mindset with the ability to interpret and work with complex data.
• Self-starter who takes initiative and proactively seeks solutions and/or offers support.
• Self-motivated with the ability to work independently and in a remote environment.
• Adaptable and eager to learn new processes and tools.
• Highly organized with strong time management skills.