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Pitney Bowes

Global mailing and shipping technology provider

Field Service Technician

Full-Time
$25/hr+ Commission
Mid
Arizona, USA+1 moreMore locations: Phoenix, AZ, USA
HybridPrimary service area is within two hours of Phoenix; travel beyond that radius may be required.
Field ServiceEquipment Field Service
Company Does Not Provide H1B Sponsorship

About the job

Requirements
  • Understanding of database connectivity and record set manipulation.
  • Strong oral and written communication skills.
  • Understanding of network configuration, operating systems, software, and hardware.
  • Ability to adapt to changing products, technology, customer personalities, and customer knowledge levels.
  • Ability to analyze hardware and software problems.
  • Willingness to submit to a pre-employment drug screen and criminal background check.
  • Ability to frequently lift or move items weighing up to 55 pounds, with or without accommodation.
  • Valid driver's license, clean driving record, and reliable vehicle for daily travel to multiple customer locations.
  • Full COVID-19 vaccination, subject to reasonable accommodations for medical or religious reasons.
Responsibilities
  • Install and configure software applications and hardware peripherals at customer sites.
  • Provide end-user training and create job aids for client administrators and operators.
  • Contribute to revenue growth through sales leads and billable professional services.
  • Sell supplies and services and earn commissions on those sales.
  • Deliver solutions remotely and onsite.
  • Work independently and make decisions without immediate direction from management.
  • Stay current on Pitney Bowes industry knowledge.

About the company

Pitney Bowes provides technology and services for mailing, shipping, and ecommerce. Its offerings span three segments: Global Ecommerce, which handles cross-border and domestic shipping, parcel fulfillment, and returns; Presort Services, which sorts mail to qualify for postal discounts; and SendTech Solutions, which delivers mailing and shipping software and hardware, including postage meters. The company earns money by selling or leasing equipment, selling software and services, and offering financing for customers. Unlike firms that focus on a single piece of the workflow, Pitney Bowes combines hardware, software, and financial services in one ecosystem to streamline how businesses move mail and packages. Its goal is to simplify the complexities of commerce for businesses of all sizes.

Company Size

10,001+

Company Stage

IPO

Headquarters

Shelton, Connecticut

Founded

1920

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Simplify Jobs

Simplify's Take

What believers are saying

  • September 1, 2026 expansion adds 400 hires and new sorting equipment for displaced mailers.
  • Pitney Bowes cut debt by $201 million and pushed the next maturity to March 2029.
  • Q2 2026 adjusted EPS reached $0.43, while full-year EPS guidance rose to $1.55-$1.70.

What critics are saying

  • SendTech revenue fell 1% and Presort revenue fell 5% in Q2 2026.
  • Postal Center International closures can trigger customer churn, pricing pressure, and transition costs immediately.
  • Physical mail decline and USPS dependency threaten Pitney Bowes' core economics by 2027.

What makes Pitney Bowes unique

  • Pitney Bowes runs a national Presort network processing nearly 14 billion mailpieces annually.
  • Its SendTech, Presort, and Pitney Bowes Bank stack integrates software, logistics, and financing.
  • On July 13, 2026, management launched Phase 2 strategic review, including a possible sale.

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Benefits

  • Hybrid Work Options
  • Professional Development Budget

Growth & Insights and Company News

Headcount

6 month growth

1%

1 year growth

1%

2 year growth

1%
MarketScreener
Oct 6th, 2026
Pitney Bowes Inc. launches sendpro cx Series.

Pitney Bowes Inc. launches sendpro cx Series. Published on 10/06/2026 at 11:50 am EDT S&P Capital IQ Pitney Bowes Inc. announced the launch of the SendPro CX Series, a new generation of sending technology designed around one goal: making it easier for organizations to send mail and packages. Developed from direct customer feedback, the CX Series introduces a simpler user experience, faster processing speeds, and more advanced capabilities, helping businesses process mail more efficiently. The CX Series reflects Pitney Bowes' continued commitment to improving customer experience through practical innovation. The CX Series offers a range of devices designed to meet the day-to-day needs of mailrooms and smaller offices, whether processing letters, large envelopes, certified mail, or packages. At the core of every CX Series device is the accurate postage Pitney Bowes clients have relied on for generations. Building on that foundation, the CX Series introduces enhancements designed to make each device significantly easier to use, keeping mail moving with fewer interruptions and greater speed, with minimal training required. The CX Series was developed based on input from Pitney Bowes clients, who consistently identified ease of use, productivity, reliability, and operational efficiency as their top priorities. Enhancements such as faster start-up and simplified navigation address those priorities and are designed to fit within clients' existing mailing workflows. For organizations managing multiple locations, the CX Series extends beyond the device through integration with Pitney Bowes' Shipping 360 platform. Administrators gain centralized visibility across mailing and shipping activity, enabling them to monitor usage, manage costs, and oversee sending operations from a single view. With integrated mailing and shipping capabilities hosted on a secure platform, the CX Series helps enterprises maintain control and consistency across their operations. The Pitney Bowes CX Series is available through Pitney Bowes sales representatives and authorized partners. (C) S&P Capital IQ - 2026

Yahoo Finance
Sep 8th, 2026
Pitney Bowes reports $451.5M Q2 revenue, down 2.3% year on year

Pitney Bowes reported Q2 revenues of $451.5 million, down 2.3% year-on-year but exceeding analyst expectations by 1.8%. The shipping and mailing technology company also beat EPS estimates. However, Pitney Bowes delivered the weakest full-year guidance among the seven industrial and environmental services stocks tracked. The sector overall showed strength in Q2, with revenues beating consensus estimates by 1.1%. Share prices across the group have risen 1.4% on average since earnings results. Pitney Bowes stock declined 1.5% post-earnings and currently trades at $17.40. The industrial and environmental services sector faces tailwinds from growing regulatory pressure on environmental compliance and corporate ESG commitments, whilst navigating challenges including evolving regulations, commodity market volatility, and labour shortages.

Citybiz
Sep 1st, 2026
Pitney Bowes expands presort capacity, plans 400 hires amid industry closures.

Pitney Bowes expands presort capacity, plans 400 hires amid industry closures. September 1, 2026 Pitney Bowes Inc. (NYSE: PBI) is expanding its Presort Services capacity with new high-speed sorting equipment and plans to hire more than 400 employees as the company positions its national network to absorb mail volume affected by the planned closure of Postal Center International. The investment comes during a period of consolidation in the U.S. presort mail market. Postal Center International, or PCI, is planning to close, following the December 2025 closure of Capitol Presort Services LLC. Pitney Bowes said it has developed a contingency plan to help organizations facing service interruptions shift their presort operations to its network. For large-volume mailers, a provider closure can create immediate operational and financial challenges, including delayed mailings, potential liabilities and lost revenue. Pitney Bowes is seeking to use its existing scale, transportation infrastructure and new capacity investments to accelerate transitions for affected customers. "We understand the uncertainty and disruption PCI's closure creates for the mailers who depend on its services, and our priority is to help these organizations keep their mail operations moving," said Debbie Pfeiffer, executive vice president and president of Pitney Bowes Presort Services. She said the company already has the network infrastructure to handle additional volume and is investing in both equipment and staffing. Pitney Bowes Presort Services processes nearly 14 billion pieces of mail annually for more than 2,000 clients. Its national footprint includes more than 30 operating sites, giving the business the ability to distribute volume across multiple facilities and accommodate different customer requirements. The company is now adding high-speed sorting equipment throughout that network and plans to bring on more than 400 additional employees to support increased demand. The expansion could strengthen Pitney Bowes' position as presort customers reassess providers following the recent industry closures. Transportation is another component of the company's capacity strategy. Presort Services operates with more than 350 drivers and vehicles that collectively cover approximately 20 million miles each year. That network supports the movement of mail between customers, processing facilities and the U.S. Postal Service. Pitney Bowes, a longstanding USPS partner, said it is working to maintain continuity for organizations affected by PCI's planned closure. Its presort operation combines mail from multiple customers, sorts it according to postal requirements and transports it through the postal network, helping commercial mailers improve processing efficiency and reduce postage costs. Technology is also part of the company's pitch to customers considering a provider change. Pitney Bowes offers client-facing tools that provide visibility into mail performance, along with APIs designed to allow organizations to integrate with its services without rebuilding their existing technology connections. The broader Pitney Bowes organization gives the company additional options for customers whose requirements extend beyond presorting. The Pitney Bowes Bank, Inc., a member of the FDIC, can provide financing support to eligible organizations facing near-term funding requirements associated with a presort transition. Pitney Bowes Sending Technology Solutions can also support customers with additional mailing and shipping requirements. Organizations that previously relied on PCI for outsourced mailing services can use Mailstream On Demand, the company's outsourced print-to-mail service, which operates through the Presort Services network. The capacity expansion illustrates how provider exits can reshape competitive dynamics in an established but infrastructure-intensive segment of the mailing industry. Presort operations require sorting equipment, transportation capacity, postal expertise and sufficient geographic density to handle large volumes reliably, creating advantages for operators with established national networks. For Pitney Bowes, the closures present an opportunity to add volume to an operation that already handles billions of mail pieces annually while potentially deepening relationships with customers requiring multiple mailing, shipping and financing services. The company said it is working with organizations evaluating replacement presort providers and assessing their mail volumes, geographic requirements and operating profiles as they consider transitioning services. Pitney Bowes provides digital shipping, mailing and financial services to businesses and government organizations globally, including more than 90% of the Fortune 500. Its Presort Services unit provides presorting, commingling, transportation and related services through its nationwide operating network.

Value Added Resource
Aug 23rd, 2026
Value Added Resource week in review 8-23-26.

Value Added Resource week in review 8-23-26. Published: Aug 23 2026 Updated: Aug 23 2026 Welcome to the Value Added Resource ecommerce news week in review! Vinted captured an estimated 50-60% of UK consumer-to-consumer online apparel GMV in 2025, up from just 5-10% in 2021, according to newly published figures from the UK Competition and Markets Authority. eBay is opening its new bundle discount feature to all sellers and rolling out additional Seller Hub and order management updates as it urges merchants to get an early start on holiday preparations. Another day, another USPS rate change on eBay as some Ground Advantage and Priority Mail prices are set to decrease in the latest of several shipping rate adjustments sellers have had to navigate this summer. eBay UK is updating Simple Delivery pricing from September 1, adding new value-based home delivery tiers and temporarily offering free Click & Collect for selected lower-priced fashion items. eBay is bringing former executive Renee Paradise back to the company as Global General Manager of Fashion, putting a veteran of eBay, Bloomingdale's and Neiman Marcus in charge of one of the company's key growth priorities. Pitney Bowes is facing a proposed class action from eBay buyers who say the company collected tariffs through the marketplace's Global Shipping Program, then failed to return that money after the tariffs were struck down by the U.S. Supreme Court. eBay is expanding Authenticity Guarantee to collectible coins in the US, with Professional Coin Grading Service (PCGS) handling authentication for eligible purchases beginning August 18. eBay-owned TCGPlayer is expanding Safeguard protections for US sellers who ship low-value orders without tracking, while the company works on a plain white envelope tracking solution for the marketplace. eBay is making a fresh push to help UK business sellers expand across Europe through a revamped version of its longstanding European Sales Booster programme powered by Webinterpret. Thanks for reading! Enjoying this newsletter? Forward to a friend and let them know where they can subscribe.

Yahoo Finance
Aug 4th, 2026
Pitney Bowes beats Q2 revenue expectations but cuts full-year guidance by 0.7%

Pitney Bowes reported Q2 2026 revenue of $451.5 million, beating analyst estimates by 1.8% but down 2.3% year-on-year. The shipping and mailing solutions provider posted adjusted earnings per share of $0.43, exceeding consensus by 32.3%. The company maintained full-year revenue guidance of $1.83 billion at the midpoint, 0.7% below analyst expectations. However, it raised full-year adjusted EPS guidance to $1.63, a 3.2% increase. Operating margin improved to 21.7% from 15.5% in the prior-year quarter, driven by efficiency gains in its SendTech division and cost controls. Higher transportation costs pressured its Presort business profitability. CEO Kurt Wolf emphasised a cautious growth strategy, stating the company is "taking a very slow approach to each pilot" to avoid past mistakes. Management is focusing on core banking pilots and strategic investments whilst rationalising lower-value assets.