C

Carrier Global

HVAC, refrigeration, and fire and security solutions

HVAC Data Center Technical Expert

HVAC & Building SystemsConfirmed live in the last 24 hours
Full-timeMontluel, FranceHybrid

About the Job

Requirements

  • A Bachelor's or Master's degree in Mechanical Engineering, HVAC Engineering, Thermal Engineering, Refrigeration Engineering, or equivalent is required.
  • At least 7 years of experience in HVAC, chiller systems, commissioning, field service, or technical support is required.
  • Knowledge of the Data Center Commissioning process (L1 to L6) is required.
  • Familiarity with communication protocols, Building Management Systems (BMS), and Data Center Infrastructure Management (DCIM) platforms is required.
  • Strong knowledge of chillers, hydronic systems, refrigeration cycles, HVAC controls and automation, and electrical and mechanical troubleshooting is required.
  • Fluent written and spoken English is required.
  • Exceptional analytical and troubleshooting capabilities are required.
  • A strong customer focus and sense of urgency are required.
  • The ability to perform under pressure in critical environments is required.
  • Technical and customer-oriented verbal and written communication skills are required.
  • An autonomous, proactive, and solution-oriented approach is required.
  • The ability to manage deadlines and provide visibility is required.
  • Strong interpersonal and communication skills are required to build and maintain relationships across countries, teams, and organizational levels are required.

Responsibilities

  • Provide advanced technical support for data center cooling systems, including chillers, CRAHs, CDUs, FW, and other Carrier solutions.
  • Lead the investigation and resolution of complex field issues.
  • Support critical customer escalations and drive rapid issue resolution.
  • Analyze operating data, alarms, trends, and control sequences to identify root causes.
  • Act as a trusted technical advisor to customers and service and execution organizations on complex issues.
  • Deliver clear technical recommendations and corrective action plans.
  • Support high levels of customer satisfaction and operational excellence.
  • Visit customer construction sites when required to support commissioning and issue resolution.
  • Develop troubleshooting guides, technical bulletins, and best practices.
  • Capture lessons learned from field issues and commissioning activities.
  • Support product reliability improvement initiatives.
  • Collaborate with Quality, Engineering, and Product Management teams to drive corrective and preventive actions.
  • Support the development of diagnostic tools, technical processes, procedures, and training.

Desired Qualifications

  • Experience in the data center business is preferred.
  • Additional European language skills are considered a plus.
  • Proven experience supporting large and complex HVAC installations is preferred.

About the Company

Carrier Global

HVAC, refrigeration, and fire and security solutions

Carrier Global provides intelligent climate and energy solutions for residential, commercial, and industrial sectors, including HVAC, refrigeration, and fire and security systems. It sells equipment and related services and is transitioning from a hardware maker to a digital solutions provider that uses building automation and energy management. The company differentiates itself through a global footprint, a broad product portfolio, and a strategy of digital transformation supported by selective acquisitions while shedding non-core assets. Its goal is to help customers improve building efficiency, reliability, and safety by integrating physical equipment with digital technologies.

Company size
10,001+
Company stage
IPO
Headquarters
Palm Beach Gardens, FL
Founded
2003

Recently Posted Jobs

Explore more opportunities at Carrier Global

See more jobs