KYN

Luxury private-pay elder care in London

Housekeeping/Laundry Attendant

Janitorial ServicesUpdated on Nov 11

ContractLondon, UK

About the Job

Requirements

You must have experience in a similar role.
You must have a proven track record of delivering and maintaining high standards.
You must have strong communication skills, a cooperative and polite manner, and attention to detail.
You must be able to work under pressure, flexibly, and consistently.
You must be trustworthy, caring, adaptable, friendly, patient, compassionate, empathetic, and kind.
You must provide proof of the right to work in the UK and consent to an enhanced Disclosure and Barring Service check.
You must comply with Control of Substances Hazardous to Health regulations, health and safety and infection control requirements, the dress code, and company policies and procedures.
You must attend statutory training and apply its learning outcomes.

Responsibilities

Support the Life Enriching Activity Lead and coordinators in implementing a whole-home approach to meaningful activities, proactively engaging residents.
Complete daily housekeeping schedules and opening and closing checklists.
Keep residents’ rooms and communal areas clean, tidy, prepared, and presented to departmental standard operating procedures.
Restock trolleys after each shift and store cleaning equipment neatly.
Deliver clean towels to allocated rooms and keep linen rooms and trolleys clean and tidy.
Manage the laundry room day to day and clean uniforms and laundry supplies to a high standard.
Follow the Head Housekeeper’s instructions for using laundry equipment, materials, and chemicals, and answer laundry-related queries promptly and professionally.
Perform laundry duties to a high standard and report resident complaints to the Head Housekeeper promptly.
Help ensure residents and family members feel at home in a comfortable, cared-for, and well-maintained environment.
Use and care for vacuum cleaners, trolleys, carpet cleaners, steam cleaners, and other equipment correctly, and report malfunctions immediately.
Use cleaning agents correctly on each surface.
Report damage, wear, tear, maintenance issues, accidents, and incidents to the appropriate manager.
Present residents’ rooms to company standards while respecting residents’ wishes.
Use departmental resources effectively.
Collect and sort soiled and fouled linen into the correct categories and operate laundry equipment safely.
Check garment labels for washing and ironing instructions; mark personal clothing with residents’ names if needed; return laundered items to residents’ rooms or the appropriate linen cupboards.
Keep laundry equipment and the laundry area clean and replenish automatic-dosing detergents and additives.
Contribute to the induction and training of new team members.
Protect the health and safety of team members, residents, and visitors, and report hazards or take appropriate action within the scope of training and knowledge.
Respond politely and professionally to residents, knock before entering rooms, and treat residents with dignity, privacy, and respect.

Housekeeping/Laundry Attendant - Hurlingham (Zero Hour Contract)

KYN · London, United Kingdom · Temporary · Posted 2026-09-21

Workplace: on_site

Department: Housekeeping

Description

Housekeeping/Laundry Attendant - Zero Hour Contract

£14.00 per hour

KYN Hurlingham, 28 Daisy Lane, London, SW6 3DD

About KYN

KYN is a brand-new care home company focused on offering an elevated approach to care: Individualised journeys built around the needs and interests of our residents in beautiful surroundings with life-enriching practices.

KYN HURLINGHAM is our second home due to open in the first part of 2024. It’s a 32-bedroom home offering each resident an elegant and comfortable bedroom, communal areas for dining and reclining. We have a further two care homes in development in London.

We are passionate about our people; we seek out those who have a true vocation for care or hospitality.

About the opportunity

As a BANK Housekeeping / Laundry Attendant, you will be responsible for:

To support the Life Enriching Activity Lead/Life Enriching Activity Co-ordinators in the implementation of a whole home approach to the provision of meaningful occupation for all residents, taking a proactive attitude towards the engagement of all residents at all times
To take responsibility for the completion of all daily housekeeping schedules
To ensure all rooms and communal areas are clean, tidy, prepared, and presented to the highest standards set out by the departmental SOPs
To ensure trollies are restocked at the end of each shift and all cleaning equipment is stored in a tidy manner
To deliver clean towels to the allocated room and to help keep clean and tidy all linen rooms and trollies
To be responsible for the day-to-day management of laundry room whilst ensuring all uniforms and laundry supplies are cleaned to the highest standards
To ensure compliance with instructions issued by the Head Housekeeper regarding the use of laundry equipment, materials and chemicals
To ensure all laundry related queries are answered promptly and in a professional manner
To undertake all laundry duties to the highest possible standard
To ensure resident satisfaction where possible and report any complaints to the Head Housekeeper immediately
To ensure that all residents and their family members feel at home in a comfortable, cared for, well maintained and impeccable environment
To practice the correct use and care of all items of equipment, such as vacuum cleaners, trolleys, carpet cleaners and steam cleaners
To report any malfunction of equipment immediately
To ensure correct use of all cleaning agents on all surfaces as directed
To report any damage, wear and tear or maintenance issues arising in any of your working areas to the Manager
To ensure that accidents or incidents are reported to the Hospitality Manager
To comply with COSHH (Control of Substances Hazardous to Health) regulations
To ensure residents rooms are presented to KYN’s standards whilst respecting our resident’s wishes
To complete the opening/closing checklists on a daily basis
To utilise the resources within the department effectively
To collect and sort soiled and fouled linen into correct categories
To operate all laundry equipment safely
To ensure all items are laundered, checking the labels for correct washing and ironing instructions
To ensure all personal clothing items are clearly marked with the resident’s name, and if not, re-mark before returning to the resident’s room
To sort and return laundered items to residents’ rooms or appropriate linen cupboards
To make certain that the laundry equipment and laundry area is clean
To replenish auto dosing detergents and additives
To contribute towards the induction and training of new team members
To be responsible for the health and safety of self, other team members, residents and visitors under the Health and Safety and infection control regulations
To report any hazards or potential hazards to the person in charge or take other appropriate action within the remit of your training and knowledge
To attend all statutory training sessions making certain that practices reflect the learning outcomes of the training
To always respond in a polite and professional manner to the residents and never enter a resident’s room without knocking
To ensure residents are treated with dignity, privacy, and respect at all times.
To comply with KYN’s dress code whilst on duty
To adhere to all KYN’s policies and procedures

About you

You will have experience in a similar role
You will be a professional, who has a proven track record of delivering and maintaining standards at the highest level
You will have strong communication skills, a corporative and politely manner, and an eye for detail
You will have the ability to work under pressure, flexible and consistently
You will be trustworthy, caring, adaptable, friendly and patient and continuingly striving for excellence
You will be a compassionate, empathetic, kind, and caring individual

About our commitment to you

Competitive salary and benefits
28 days annual leave including bank holidays
Complimentary meals, hot drinks, and snacks throughout your shift
Bespoke company induction and on-going training programmes at all levels
Access to the best-in-class equipment and technology
Custom-made uniforms provided
Annual bonus (discretionary and scheme rules apply)
Employee assistance programme and other attractive wellbeing benefits
Discount schemes
Company contributory pension scheme
And much more……

To find out more about KYN, our teams and values please visit www.kyn.co.uk/careers

KYN is an equal opportunities employer.

To be considered for this role you will have to provide proof of right to work in the UK and consent to an enhanced DBS check.

Apply

Apply at KYN

About the Company

KYN

Luxury private-pay elder care in London

KYN runs a portfolio of luxury care homes in London offering residential, nursing, respite, and specialist dementia care for self-funded residents. Its 360-degree wellbeing approach centers on nutrition, physical activity, mental stimulation, and sociability, delivered through bespoke care plans with dedicated teams in architecturally distinct properties, including a Grade II listed former school in Hurlingham. The company differentiates itself with a high staff-to-resident ratio, a no-agency policy for continuity, partnerships with experts (interior designer Nina Campbell, curator Adam Ellis, chef Tristan Welch), and AI-powered audio monitoring to boost safety without being intrusive. KYN aims to grow by acquiring and developing new sites around central London, offering premium care that feels like a private home rather than a clinical facility.

Company size: 51-200
Company stage: Not listed
Total funding: Not listed
Headquarters: Not listed
Founded: 2019

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