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Hersha Hospitality Management

Manages hotels and investments for owners

Food and Beverage Manager

Food & Beverage Operations ManagementPosted on Nov 5
Full-timeEl Paso, TX, USANo salary listedIn-person

About the Job

Requirements

  • Prior management experience in restaurants is required.
  • The role requires the ability to navigate throughout the restaurant and kitchen; lift up to 50 pounds; and bend, reach, stoop, kneel, or crouch.
  • The role requires the ability to communicate effectively with guests and associates verbally and in writing.

Responsibilities

  • Lead and manage the staff and operations of the food and beverage department to deliver food and beverage menu items and services that provide guests with a memorable experience.
  • Take ownership of the financial aspects of operations pertaining to the role while creating a work environment consistent with the organization's values.
  • Interview, select, train, schedule, coach, and support associates, ensuring they perform according to established brand or hotel standards and the organization's core values.
  • Monitor product quality and guest satisfaction in food and beverage outlets, ensuring food quality is consistent, appealing, and prepared according to recipe and guest specifications.
  • Ensure the restaurant complies with sanitation and safety standards for guests and associates.
  • Visually inspect facilities and take action to ensure their appearance is appealing and attractive to guests.
  • Deal effectively with internal and external customers with patience, tact, and diplomacy.
  • Ensure all equipment is in working order.
  • Participate in restaurant marketing efforts as directed.
  • Interact with guests to obtain feedback on the quality of service and food in the outlet.
  • Document inventory, forecast usage, and monitor supplies so restaurants are adequately stocked with linen, glassware, silverware, china, and condiments for service.
  • Comply with regulations and requirements pertaining to serving alcoholic beverages.
  • Follow sustainability guidelines and practices related to the organization's EarthView program.
  • Practice safe work habits, wear protective safety equipment, and follow material safety data sheet and Occupational Safety and Health Administration standards.
  • Perform other duties as requested by management.

About the Company

Hersha Hospitality Management

Manages hotels and investments for owners

HHM Hospitality Management (HHM) runs and oversees hotels for owners and investors across the United States. It provides hotel management and investment services, handling day-to-day operations, sales, marketing, and financial performance to improve profitability. The main product is the management of hotel properties on behalf of owners, with revenue coming from management fees, shared incentives based on performance, and returns from investments. HHM differentiates itself through deep industry experience, a strong leadership team, and a broad U.S. portfolio that serves both business and leisure travelers, plus a commitment to community engagement and sustainability. The company’s goal is to help property owners maximize efficiency and profitability while delivering quality guest experiences and contributing to local communities.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Philadelphia, PA
Founded
2006

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