PMO – Value - AI and Measurement

The opportunity

The PMO – Value, AI & Measurement plays a pivotal role in ensuring that transformation investments deliver tangible business value. This role establishes the measurement framework that connects strategy to execution, defines success metrics, tracks value realization, and equips executive leadership with the insights needed to make informed decisions. In addition, the role drives adoption of AI-enabled measurement and reporting capabilities to modernize portfolio governance and accelerate decision-making.

What you’ll be doing

Build Enterprise Measurement and Governance

• Own the enterprise measurement strategy by defining KPI framework, success metrics, leading indicators, governance standards, reporting cadence, and executive accountability across strategic initiatives.
• Establish portfolio health metrics that enable objective prioritization, investment decisions, and governance.

Drive Value Realization

• Partner with business leaders to define measurable outcomes, develop benefits realization frameworks, track financial and operational impact against business cases, and deliver executive value realization dashboards.

Enable AI-Powered Insights

• Leverage AI and predictive analytics to enhance forecasting, KPI measurement, executive reporting, portfolio intelligence, and decision support in partnership with Data Science, Analytics, and Automation teams.

Deliver Executive Performance Reporting

• Design executive dashboards and balanced scorecards that provide predictive insights into portfolio health, delivery performance, business value, adoption, financial, customer, workforce, and operational metrics.

Partner Across the Enterprise

• Collaborate with Strategy, Finance, Operations, Resource Management, Data and Insights Automation, and business leaders to standardize measurement methodologies, align performance metrics, and drive consistent governance.
• Strong executive presence, stakeholder management, and facilitation skills with the ability to drive meaningful conversations with business leaders, navigate competing priorities, read the room, lead discussions toward desired outcomes, and proactively surface issues or red flags early.

Build Scalable Measurement Capability

• Develop repeatable measurement frameworks, governance processes, templates, and reporting standards that improve organizational maturity and support future strategic initiatives.

Drive Data-Informed Decisions

• Translate complex portfolio data into actionable executive insights by identifying trends, risks, opportunities, and leading indicators, enabling proactive business decisions.

What we want from you

• 8-12 years of experience in Strategy, Business Operations, Transformation, Portfolio Management, PMO, Business Analytics, Value Management, or Management Consulting within a global technology or SaaS organization.
• Bachelor’s degree in business, Engineering, Analytics, Finance, Technology, or a related field; MBA or strategic transformation experience preferred
• Proven experience leading enterprise-wide transformation or strategic initiatives with measurable business outcomes.
• Demonstrated expertise in designing KPI frameworks, executive scorecards, OKRs, value realization models, and portfolio governance mechanisms.
• Strong understanding of business performance management, transformation governance, executive reporting, benefits realization, and portfolio management.
• Experience partnering with executive level stakeholders to influence decisions and drive cross-functional alignment.
• Strong analytical capabilities with expertise in Power BI, Excel, PowerPoint, data visualization, forecasting, predictive analytics, and AI-enabled business intelligence.
• Experience working with enterprise platforms such as Salesforce, Workday, Anaplan, Microsoft Dynamics, or similar, and collaborating with Data and AI teams to operationalize business insights.
• Strong commercial acumen, executive communication, stakeholder management, and problem-solving skills with the ability to translate complex analysis into clear, decision-ready recommendations.

Preferred Qualifications

•    MBA or equivalent experience in enterprise strategy, business transformation, consulting or strategy and operations management.
•    Experience implementing enterprise KPI frameworks, OKRs, balanced scorecards, value realization, or portfolio governance models.
•    Familiarity with Agile portfolio management, digital transformation, AI-enabled productivity tools (e.g. Microsoft Copilot, ChatGPT, Claude), SQL, Power Platform or modern analytics technologies.

What we can offer you

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.