Phlebotomist Test Coordinator
No salary listed
Senior
Bachelor's
Carmel, IN, USA
In Person
Medical, Clinical & VeterinaryDiagnostics & Laboratory Professionals
Company Historically Provides H1B Sponsorship
About the job
Requirements
- A minimum of 5–7 years of phlebotomy experience is required.
- Oncology experience is required.
- A high school diploma or equivalent is required.
- A phlebotomy certificate is required as applicable under state regulations.
- Completion of required pre-employment and clinic-specific compliance requirements, which may include criminal background screening, employment verification, drug and alcohol screening, licensure and certification verification, immunization or immunity-titer verification, tuberculosis testing, respiratory mask fit testing, a pre-employment physical examination, compliance and safety training, infection-prevention training, facility onboarding training, professional references, and performance verification.
- Ability to adhere to professional standards, hospital policies and procedures, and federal, state, and local requirements.
- Ability to uphold organizational professional standards, policies, and regulatory requirements.
- Ability to communicate, solve problems, and manage multiple tasks.
- Ability to work independently while collaborating with internal teams and patients.
- Ability to safely lift, carry, and move items weighing up to 50 pounds regularly.
Responsibilities
- Perform venipunctures to obtain blood specimens with precision and care.
- Verify patient identity and test requisitions by cross-referencing electronic medical record records and resolving discrepancies.
- Maintain specimen integrity by following aseptic techniques, department protocols, and isolation procedures.
- Document specimen initials, collection date, and collection time, and maintain daily collection logs.
- Oversee and coordinate patient care services to support efficient and high-quality healthcare delivery.
- Access patient records, schedule appointments, and align blood draw times with clinic requirements.
- Collaborate with Field Sales and internal operations teams to provide patient support and continuity of care.
- Develop and maintain patient relationships to encourage ongoing testing and adherence to recommended care plans.
- Act as the primary liaison for accounts and Sales, documenting interactions, communications, and follow-ups.
- Respond to internal and external customer inquiries and resolve issues promptly.
- Resolve missing information with patients, accounts, and Sales teams while maintaining turnaround-time expectations.
- Communicate delays and cancellations and facilitate timely sample redraws when necessary.
- Investigate and resolve escalated issues, explaining root causes and resolutions through phone and electronic communications.
- Adhere to College of American Pathologists and Clinical Laboratory Improvement Amendments standards, legal regulations, and organizational policies.
- Follow department protocols and testing schedules, and record outcomes in quality-control logs.
- Monitor and report process-improvement needs to enhance efficiency and accuracy.
- Ensure compliance with federal, state, and local healthcare regulations and internal operational guidelines.
- Work in an office-based clinic setting while following safe clinical practices for blood draws.
Desired Qualifications
- A Bachelor of Science or Bachelor of Arts degree is preferred.
About the company
Natera develops genetic tests for clinicians caring for people with cancer, inherited conditions, pregnancies, and organ transplants, using DNA analysis to inform medical decisions. Its portfolio includes Signatera for tracking residual cancer, Panorama for prenatal screening, and Prospera for assessing transplanted organ health. The company combines laboratory analysis with software that distinguishes DNA fragments in blood, and earns revenue mainly from diagnostic testing, alongside licensing and services for research partners. Clinicians use its portals to order tests, track samples, and review results, while patients have access to genetic information sessions. Natera was founded in 2004 and is headquartered in Austin, Texas.
Company Size
5,001-10,000
Company Stage
IPO
Headquarters
Austin, Texas
Founded
2004
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Simplify's Take
What believers are saying
- Family health benefits are concrete: Natera gives employees and their families free tests, alongside fertility benefits.
- Research work extends beyond diagnostics: October 2026 TransCode collaboration uses Signatera to screen colorectal cancer trial candidates.
- Commercial demand is expanding: August 2026 results showed second-quarter revenue of $752.8 million, up 37.7% year over year.
What critics are saying
- Profitability still lags growth: August 2026 results reported a $75.8 million second-quarter operating loss.
- San Carlos lab applicants must weigh weekend work: Clinical Lab Scientist I lists weekends and overtime.
- Signatera reimbursement has limits: Medicare coverage depends on cancer type, stage, and treatment setting.
What makes Natera unique
- Prenatal screening reaches an unusual condition: Panorama screens eligible pregnancies for triploidy, an extra set of chromosomes.
- Cancer monitoring follows each patient's mutations: Signatera builds its assay from the patient's tumor and matched normal sample.
- Kidney rejection assessment combines two signals: Prospera uses donor DNA fraction and quantity in a two-threshold algorithm.
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Benefits
- Flexible medical plans
- Investment options
- Time off
- Workplace perks