Sun King

Off-grid solar home systems provider

Sun King Store Executive

RetailUpdated on Nov 13

Full-timeTanzaniaNo salary listedIn-person

About the Job

Requirements

Have a Bachelor's degree or its equivalent from a recognized institution in any related field.
Have at least one year of hands-on experience in a service centre.
Have effective communication and people skills.
Demonstrate high levels of integrity with a proactive and positive attitude.
Have a strong customer focus.
Be a team player with flexibility.
Have proven report-writing experience.
Possess good problem-solving skills.
Be computer literate with working proficiency in Microsoft Excel and Microsoft Word.

Responsibilities

Receive stock and track inventory from the warehouse.
Manage and issue stock according to first-in, first-out standards.
Dispatch stocks as required.
Maintain and update stock cards.
Keep and provide off-the-shelf sales details when needed.
Maintain an updated online Goods Received and Goods Issued log.
Perform daily cycle counts on stock.
Receive faulty stock from the field and consolidate it for disposal.
Conduct monthly stock takes.
Manage spare-parts inventory and reorders.
Prepare daily on-hand stock reports for stakeholders.
Report on daily stock issued for replacement or replenishment.
Manage repairs and spare parts.
Take custody of repair tools and tool kits.
Perform basic checks on faulty units before replacement.
Conduct basic repairs on in-warranty returns.
Ensure the centre is maintained and tidy, with shop-floor arrangements organized by stock keeping unit.
Keep the repair workbench neat.
Observe safety procedures to prevent hazards at the workbench.
Welcome walk-in customers and provide assistance as necessary.
Receive faulty components, identify technical issues, and verify warranty eligibility through technical checks.
Help Energy Officers and coordinate with the Call Center to resolve customer queries.

Job Location: Across the country

About the role:
The Sun King Store Executive will ensure that the overall performance targets of the store are met both in terms of quality and quantity.

1. Inventory management

Receive stock and keep track of inventory from the warehouse
Manage and issue out stock as per FIFO standards
Dispatch stocks as per requirement
Maintain and update stock cards
Keep and provide off-the-shelf sales details when needed
Maintain an updated Goods Received and Goods Issued log online
Perform daily cycle counts on stock
Receive faulty stock from the field and consolidate it for disposal
Conduct monthly stock take
Manage all spare parts inventory and re-orders

2. Reports

Prepare daily on-hand stock report for stakeholders' use
Report on daily issued out stock for replacement and or replenishment

3. Repairs

Repairs and Spare Parts management
Take custody of the repair tools and tool kits
Perform basic check on the faulty units before replacement
Conduct basic repair on the in-warranty returns

4. Store management

Ensure the centre is well maintained and tidy and that the shop floor arrangement is per SKU
Ensure neatness on the repair workbench in line
Observation of safety procedures to avert hazards at the workbench
Welcome walk-in customers and provide assistance as necessary
Receive faulty components, identify the technical issue and verify warranty eligibility through several technical checks
Help Energy Officers and coordinate with the Call Center in resolving customer queries

Have a Bachelor’s Degree or its equivalent from a recognized institution in any related field.
Have at least a year of hands-on experience in a service centre
Have effective communication and people skills
Is able to demonstrate high levels of integrity with a proactive and positive attitude.
Have a strong customer focus
Are a team player with high levels of flexibility
Have proven report-writing experience
Possess good problem-solving skills
Are computer literate with working proficiency in MS Excel and MS Word

About the Company

Sun King

Off-grid solar home systems provider

Sun King designs, manufactures, distributes, and finances solar home energy products for off-grid communities in Africa and Asia. Its range includes solar lanterns and solar home systems with inverters and storage that can power lights, radios, phones, and household appliances, all financed through a pay-as-you-go model with small mobile money installments after a low upfront payment. The company differentiates itself with an end-to-end approach—handling product design, manufacturing, distribution, and financing—supported by a large field-agent network and strategic acquisitions like PayGo Energy to expand into clean cooking. Its goal is to increase energy access by helping households leapfrog kerosene and unreliable grids, aiming to reach millions of homes and businesses, including over 2 million in Ethiopia by 2030.

Company size: 1,001-5,000
Company stage: Debt Financing
Total funding: $864.9M
Headquarters: Chicago, IL
Founded: 2008

Recently Posted Jobs

Explore more opportunities at Sun King

See more jobs