Ticket Checker
About the job
- Previous guest service experience is a plus.
- Strong communication and problem-solving skills.
- Skiing or riding ability is helpful; willingness to learn is required.
- Comfortable working outside in all weather.
- Must be dependable, team-oriented, and enthusiastic about Big Sky Resort.
- Ability to pull sleds with equipment weighing up to 35 pounds.
- Ability to set up and tear down fencing and gantries weighing 2–25 pounds.
- Greet and assist guests at base areas and on-mountain lift access points.
- Scan lift tickets and passes, troubleshoot access issues, and ensure smooth line flow.
- Rotate through various mountain locations based on skiing or riding ability.
- Share up-to-date knowledge about Big Sky Sports products, mountain terrain, conditions, and events.
- Communicate frequently with Lift Operations, Ski Patrol, Maintenance, and the Mountain Services team.
- Answer guest questions promptly and politely in person and over the radio.
- Assist with corral setups, signage, and minor trail fencing adjustments.
- Work independently and as part of a team in harsh winter conditions.
- Work outdoors in cold, snowy, and windy conditions for extended periods.
- Previous guest service experience.
- Intermediate skiing or riding skills.
About the company
Boyne Resorts operates mountain and lakeside destinations across North America, selling ski access, outdoor recreation, golf, lodging and dining to travelers. Its collection includes Big Sky, Cypress Mountain and Gatlinburg SkyPark, alongside Boyne Golf courses and Boyne Country Sports, an outdoor retailer with Michigan stores and nationwide online sales. Boyne Mountain combines skiing with an indoor waterpark, while Gatlinburg SkyPark runs scenic chairlift and pedestrian bridge attractions in Tennessee. Guests pay for recreation and accommodation, and also buy meals and equipment at its properties and stores. Boyne traces its roots to a 1947 land purchase for Boyne Mountain and is headquartered in Petoskey, Michigan.
Company Size
10,001+
Company Stage
N/A
Total Funding
N/A
Headquarters
Petoskey, MI
Founded
N/A
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Simplify's Take
What believers are saying
- Giving has a shared structure: Boyne's January 2026 foundation launch coordinated community, environmental and scholarship grants across 13 properties.
- Leadership gets a succession focus: Boyne's May 2026 operations-president announcement prioritized developing future leaders across its resorts.
- Employees have an emergency-aid route: Boyne's independent foundation reviews staff hardship grant applications year-round.
What critics are saying
- Terrain operations depend on snowfall: Boyne's September 2026 Black Ridge plans omit grooming and snowmaking across 272 acres.
- Staff housing limits privacy: Boyne's Sugarloaf resort advertises double- or triple-occupancy rooms with rent deducted from pay.
- Boyne's Loon expansion awaits federal review: its October 2026 fourth-peak proposal needs environmental assessment before project approval.
What makes Boyne Resorts unique
- Ownership stays within the family: Boyne is privately held by the Kirchers.
- Local teams shape each destination: Boyne gives properties freedom to innovate and build experiences around their communities.
- Rewards extend across trip spending: BoyneRewards links 11 locations with year-round points for skiing, golf, dining, shopping and lodging.
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