HCB Solicitors

Solicitors providing tailored legal counsel

Receptionist

Reception & Front DeskPosted on Nov 15

Part-timeThe Royal Town of Sutton Coldfield, Birmingham, UKNo salary listedIn-person

About the Job

Requirements

Candidates must have a previous background in reception.
Candidates must be educated to GCSE levels 4–9, or hold accepted equivalent qualifications.
Candidates must have a positive, professional, and approachable demeanour.
Candidates must have a good base level of information technology skills.
Candidates must have outstanding communication skills.
Candidates must be confident speaking with a variety of people face to face or on the telephone.

Responsibilities

Answer telephone calls as part of a team, distribute calls, and take messages.
Greet and assist clients and visitors to the office professionally and helpfully.
Obtain client identification, scan it, and verify it.
Handle general enquiries by telephone or face to face professionally and efficiently.
Take card payments over the phone or face to face.
Handle incoming and outgoing post.
Maintain electronic diaries and manage meeting rooms.
Prepare and deliver banking.
Order stationery and office supplies.
Create a welcoming and friendly reception area.
Apply GDPR regulations.
Support departments with other administrative duties, including opening and closing electronic matters on the case management system, scanning, ordering archived files.

Desired Qualifications

Experience of legal work is desirable but not essential.

Receptionist

HCB Solicitors · The Royal Town of Sutton Coldfield, United Kingdom · Part-time · Posted 2026-11-13

Workplace: on_site

Description

Receptionist/Telephonist – Sutton Coldfield (March 2027)

We are looking for a bright, enthusiastic, and professional individual to join our team as Receptionist/Telephonist to assist with client service and administration on a part time basis from March 2027.

Hours: Wednesday 1pm to 5:15pm – Thursday 9am to 5:15pm – Friday 9am to 5:15pm

Salary: Dependent on experience

Duties will include, but not limited to:

· Telephone answering as part of a team, distributing calls and taking messages

· Greeting and assisting clients and visitors to the office in a professional and helpful matter

· Obtaining Client ID, scanning and verifying

· Dealing with general enquiries either by telephone or face to face professionally and efficiently

· Taking card payments over the phone or face to face

· Dealing with incoming and outgoing post

· Maintain electronic diaries & meeting room management

· Prepare and deliver the banking

· Ordering stationery and office supplies

· Be responsible for creating a welcoming and friendly reception area

· Be able to apply GDPR regulations

· Other administrative duties to support the departments, such as opening and closing electronic matters on our Case Management System, scanning, ordering archived files

Requirements

Candidates are required to have:

· A previous background in reception. Experience of legal work is desirable, but not essential

· Educated to GCSE levels 4-9 (A to C or higher equivalent qualifications accepted)

· A positive, professional and approachable demeanour

· Excellent work ethic, be happy and confident talking with a variety of people either face to face or on the telephone

· Good base level of IT skills

· Outstanding communication skills

Benefits

Earn up to 12 additional days annual leave each calendar year (target based)
EAP Scheme
Monthly fun events with prizes
Purchase up to 3 days additional annual leave each year
Cycle to work scheme

Apply

Apply at HCB Solicitors

About the Company

HCB Solicitors

Solicitors providing tailored legal counsel

HCB Solicitors delivers client-focused legal services for individuals and businesses, prioritizing long-term relationships so advice is tailored to each client's needs. A team of solicitors with big-firm backgrounds and hands-on commercial experience, plus specialists across practice areas, provides practical guidance. The firm stands out by pairing credible, high-level expertise with a relationship-driven approach and a network of local offices for convenient access. Its goal is to be a trusted legal partner that offers personalized, actionable guidance that grows with the client’s business.

Company size: 51-200
Company stage: Not listed
Total funding: Not listed
Headquarters: Solihull, United Kingdom
Founded: 2010

Recently Posted Jobs

Explore more opportunities at HCB Solicitors

See more jobs