Walgreens

Retail pharmacy chain with health services

Function Lead - Fulfillment Center

Warehouse & FulfillmentConfirmed live in the last 24 hours

Full-timeLiberty, MO, USANo salary listedIn-person

About the Job

Requirements

A high school diploma or GED and at least two years of experience working in a pharmacy, retail, or fulfillment task-oriented environment.
Willingness to obtain a Board of Pharmacy technician license within the state-mandated timeline or currently holding a Board of Pharmacy technician license.
Experience identifying operational issues and recommending and implementing improvements to resolve problems.
Experience providing customer service to internal and external customers, including meeting service quality standards and evaluating customer satisfaction.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Basic personal computer skills, including starting and shutting down a computer, using a mouse, starting and closing programs, switching between programs, saving files, printing documents, and accessing information online.

Responsibilities

Act as the front-line leader for the Centralized Services pharmacy fulfillment center.
Provide daily support to Centralized Services team members to ensure they provide a first-class experience to Walgreens patients and customers.
Serve as an escalation point of contact for complex or critical issues.
Assign, monitor, and review the day-to-day work of team members and provide technical guidance.
Ensure all matters are routed to the appropriate party or resolved.

Job Description

Job Summary:

Responsible for acting as the front-line leader for Centralized Services pharmacy fulfillment center. Provides daily support to Centralized Services team members to ensure they provide a first in class experience to Walgreens patients and customers. Serves as an escalation point of contact for complex or critical issues. Assigns, monitors and reviews the day-to-day work of team members and provides technical guidance. Ensures all matters are routed to the appropriate party or resolved.

Qualifications

External Basic Qualifications :

High school diploma/GED and at least two years of experience working in a pharmacy, retail OR fulfillment task-oriented environment.
Willing to obtain a Board of Pharmacy technician license within the state mandated timeline OR currently holds a Board of Pharmacy technician license.
Experience in identifying operational issues and recommending and implementing improvements to resolve problems.
Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.
Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
Basic level PC skills (for example: start up and shut down computer, use mouse to point and click, start and close programs, switch between programs, save files, print documents and/or access information online).

Additional Information

All your information will be kept confidential according to EEO guidelines.

About the Company

Walgreens

Retail pharmacy chain with health services

Walgreens is a retail pharmacy network in the United States that sells prescription medications, over-the-counter drugs, health and wellness products, and offers photo services. It operates through a large network of stores and an online platform, enabling customers to order prescriptions or products online and pick them up the same day. Walgreens’ photo service lets customers print photos and create personalized gifts such as photo books, cards, invitations, and other custom items via in-store kiosks or online. The company differentiates itself with a nationwide store footprint, integrated pharmacy and health services, and the ability to deliver convenience through online ordering and same-day pickup. Its goal is to provide convenient access to medications and health-related products while expanding personalized consumer services to improve everyday wellness.

Company size: 10,001+
Company stage: Grant
Total funding: $25M
Headquarters: Deerfield, IL
Founded: 1901

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