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Marriott International

Manages and franchises hotels around the world

Spa Therapist

Massage & BodyworkConfirmed live in the last 24 hours
Full-timeTokyo, JapanNo salary listedIn-person

About the Job

Requirements

  • Applicants must have a valid work visa for Japan or be eligible to work in Japan.
  • At least 1 year of related work experience is preferred.
  • A state or regional massage license is required.

Responsibilities

  • Provide massage services to guests using props and/or products.
  • Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy.
  • Assess guest needs and inquire about contraindications, including allergies, high blood pressure, and pregnancy, before beginning service.
  • Keep up to date with current techniques and modalities related to the field of work.
  • Escort guests to and from treatment rooms.
  • Arrange the workstation, treatment room, and/or drapes.
  • Frequently check with guests to promote comfort, safety, and security throughout service.
  • Promote and sell spa/salon services, including retail offerings related to the Spa.
  • Clean, maintain, and sterilize tools.
  • Maintain cleanliness of the workstation and/or treatment room throughout the shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift.
  • Monitor and adhere to the time schedule throughout the day.
  • Handle inappropriate guest behavior by following Marriott International standard operating procedures for inappropriate conduct for guests and therapists, including stopping a treatment or service and informing a supervisor or manager when necessary.
  • Maintain current skills and licensure in the service area as required by regional requirements.
  • Report accidents, injuries, and unsafe work conditions to a manager; complete safety training and certifications.
  • Follow company policies and procedures; maintain a clean and professional uniform and personal appearance; maintain confidentiality of proprietary information; and protect company assets.
  • Welcome and acknowledge guests according to company standards, anticipate and address their service needs, and thank guests with genuine appreciation.
  • Speak with others using clear and professional language.
  • Develop and maintain positive working relationships with others.
  • Stand, sit, or walk for an extended period; grasp, turn, and manipulate objects of varying sizes and weights.
  • Move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.
  • Perform tasks requiring fine motor skills and hand-eye coordination.
  • Perform other reasonable job duties as requested by supervisors.

Desired Qualifications

  • A technical, trade, or vocational school degree is preferred.

About the Company

Marriott International

Manages and franchises hotels around the world

Marriott International manages and franchises hotels and resorts for leisure and business travelers, with brands spanning luxury stays, select-service hotels and extended visits. Its portfolio includes The Ritz-Carlton, Sheraton and Courtyard, giving hotel owners different formats for serving guests. Most properties belong to third-party owners: Marriott earns management fees tied to hotel revenue and profit, or franchise royalties for use of its brands and systems, while owning or leasing a small share itself. The company also licenses its names for branded residences and vacation ownership properties. With operating roots dating to 1927, Marriott is headquartered in Bethesda, Maryland.

Company size
10,001+
Company stage
IPO
Headquarters
Bethesda, MD
Founded
1927

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