Loan Officer Assistant/Disclosure Specialist

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 9,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.

A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You’ll get unwavering support from all departments and total transparency from the top down.

CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.

Position Overview:

The Branch Disclosure Specialist is responsible for reviewing loans for documentation needs and producing the disclosures and delivering the document to consumers. This position has daily contact with CCM customers, Loan Originators, & Production Managers to ensure accurate and timely disclosures and loan submissions.

Job Responsibilities:

• Review documents and entire loan files and work to prevent problems by highlighting deficiencies and then notifying the mortgage loan officer.
• Clarify/correct information and obtain additional information from CCM customers, as necessary, via phone, email, etc.
• Prepare disclosures and re-disclosures within 3 days of application or Change of Circumstance.
• Verify accuracy of fees to mitigate TRID and RESPA violations.
• Upload Disclosures to Encompass.
• Review Compliance Review, revise any changes to obtain a pass.
• Review for HPML, Safe Harbor and Rebuttable Presumption.
• Answer Disclosure emails timely and accurately.
• Communicate with all partners including Sales, Processing, Closing and Underwriting as needed.

Qualifications and Skills:

• High School Diploma or equivalent.
• Experience with RESPA/TRID.
• Experience in the mortgage industry.
• Knowledge of TILA-RESPA Integrated Disclosure Rule.
• FHA/VA/USDA knowledge a plus.
• Excellent attention to detail.
• Exceptional customer service skills.

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.