Public Safety Officer

Shirley Ryan AbilityLab is the global leader in physical medicine and rehabilitation for adults and children with the most severe, complex conditions. By joining our team, you’ll be part of our life-changing mission and vision. You’ll contribute to an innovative, multifaceted culture that is second to none — one that embraces collaboration, excellence, discovery and compassion. You’ll play a role in something that’s never been done before as we integrate science and clinical care to help patients achieve better, faster outcomes — as we Advance Human Ability, together.

Job Description Summary

The Public Safety Officer is responsible for maintaining a secure environment at the front line of service. Ensures patients, employees, visitors, and guests are served and protected and that contents and assets of SRALab are secured. Patrols and identifies potentially harmful, dangerous or unsafe situations and ensures they are addressed.

The Public Safety Officer will consistently demonstrate support of the Shirley Ryan AbilityLab statement of Vision, Mission and Core Values by striving for excellence, contributing to the team efforts and showing respect and compassion for patients and their families, fellow employees, and all others with whom there is contact at or in the interest of the institute.

The Public Safety Officer will demonstrate Shirley Ryan AbilityLab Core Attributes: Communication, Accountability, Flexibility/Adaptability, Judgment/Problem Solving, Customer Service and Core Values (Hope, Compassion, Discovery, Collaboration, and Commitment to Excellence) while fulfilling job duties.

Job Description

The Public Safety Officer will:

• Patrols assigned areas, searching for safety hazards, presence of unauthorized persons, and other potential sources of harm to persons or property.

• Maintains secure facilities, ensuring entrances are locked as required, controlling authorized access to rooms and offices.

• Responds to burglar, robbery and fire alarms disturbances, as well as suspicious persons, accidents, and other various public service calls.

• Conducts preliminary investigation on complaints, incidents and accidents, and prepares written reports on activities and investigations.

• Enforces all hospital safety and security rules and regulations as required including but not limited to smoking and parking policies.

• Maintains departmental equipment, including uniforms and accessories,

• Provides directions and general information to patients, visitors and staff, including assisting patients in and out of vehicles and wheelchairs when necessary.

• Assists with transporting employee’s from SRALab to and from offsite garages, and authorized areas via security vehicle.

• Assists with traffic control of the main driveway and parking garage including escorting patients, visitors, and employees to parking areas

• Transports prescriptions, blood, gases, patient stats, and doctors’ orders as needed.

• Performs all other duties that may be assigned in the best interest of the Shirley Ryan AbilityLab.

Reporting Relationships

• Reports directly to Security Shift Sergeants or Security Lieutenant

Knowledge, Skills & Abilities Required

• Completion of a high school diploma.

• Minimum of 20 Hours Training outlined by the Illinois Department of Professional Regulation, or certification as a Peace Officer in the State of Illinois.

• Security experience – 2 years preferred

• Knowledge of security procedures, investigation techniques and reporting and public safety rules and codes.  Three to six month’s orientation to acquire necessary familiarity with SRALab policies and procedures.

• Strong interpersonal skills necessary to provide courteous assistance to employees, visitors, 1 year customer service experience

• Ability to respectfully interact with all staff and patients or clients.

• Ability to professionally confront and control potentially hostile persons.

• Capable of providing effective assistance in restraining abusive or hostile persons. 

• Knowledge of proper body mechanics for transferring patients into and out of vehicles.

• Ability to utilize Outlook, Cerner, Informacast, and C-Cure systems

• Must have and maintain a valid State of Illinois Driver’s License or must commit to securing a valid State of Illinois Driver’s License within the first 6 months of employment.

• Within the first 12 months of employment, must become Certified in IAHSS Beginner Course. 

• Prefer an associate degree in criminal justice or military experience.

• Public Safety apprentice program available to internal candidates.

Working Conditions

• Normal office environment with some exposure to dust or extreme temperature.

• Must be able to work in all weather conditions.

• Able to lift up to 35 lbs.

• Position to work as needed

• Ability to climb, walk, run, and stand or sit for long periods.

• Occasional risks to personal safety when confronting and restraining individuals.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Pay and Benefits*:

Pay Range:

20.00 USD Hourly

Benefits: Shirley Ryan AbilityLab offers a comprehensive benefits program that is competitive with our industry peers in our geographic locations:  https://www.sralab.org/benefits

*Benefits and benefits’ eligibility can vary by position.

Benefits

Learn about the benefits of working at Shirley Ryan AbilityLab, including vacation hour, healthcare plans, 401k and more.

Benefits

Equal Employment Opportunity Employer

Shirley Ryan AbilityLab is an Equal Employment Opportunity Employer. All applicants will be afforded equal employment opportunity without discrimination because of race, color, religion, sex, marital status, national origin or ancestry, citizenship status, age, disability, sexual orientation, gender identity, genetic information, military status, order of protection status, unfavorable discharge from military service, or any other characteristics protected by law.

EEO is the Law | EEO is the Law - Know Your Rights | View our Full Policy

Shirley Ryan AbilityLab is an Affirmative Action Employer as required by law.