Full-Time
Patient Access Service Specialist
Deadline 7/10/27
Cooper University Health Care
Compensation Overview
$18 - $29/hr
Camden, NJ, USA
In Person
Category
 Administrative & Executive Assistance (1) |
|---|
Required Skills
Medical Terminology
Customer Service
Requirements
- Two years of appointment scheduling, insurance verification, or registration experience in a hospital or physician office.
- Proficiency in Flowcast registration, pre-certifications, authorizations, and referrals.
- Excellent customer service skills with strong interpersonal skills and phone etiquette.
- Knowledge of medical insurance and professional billing requirements.
- Strong verbal and written communication skills.
- Computer proficiency with relevant applications.
- Ability to stay organized and take independent action.
- A high school diploma or equivalent is required.
- All new employees must be trained in appointment scheduling and Patient Registration and successfully pass all IDX training requirements within their probationary period, including MCA Models, Registration, Basic Management, and Eligibility requirements.
Responsibilities
- Ensure quality patient scheduling, positive telephone etiquette, and customer satisfaction in support of Cooper University Hospital and Cooper University Physicians.
- Facilitate patient access to professional services.
Desired Qualifications
- Knowledge of medical terminology.
- Medical Terminology is preferred.