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GoHealth Urgent Care

Joint-venture urgent care platform with systems

Medical Assistant

Full-TimeUpdated on 10/23/2026
$19 - $24.94/hr+ $2,000 sign-on bonus + Monthly performance-based incentive pay
Junior
Pittsburgh, PA, USA
In Person
Medical, Clinical & VeterinaryClinical Support & Patient Administration

About the job

Requirements
  • A high school diploma or equivalent is required.
  • At least 1 year of experience as a Medical Assistant in a hospital, primary care, emergency department, or urgent care setting is required, or the candidate must meet one of the listed certification or alternative qualification pathways.
  • One of the following Medical Assistant certifications is required at hire, or must be obtained within 12 months of hire if the candidate has worked at least 1 year as a Medical Assistant: Certified Clinical Medical Assistant (NHA); CMA certification through Certified Health Professionals; Certified Medical Assistant (AAMA); CMA through American Allied Health; Registered Medical Assistant (AMT); National Certified Medical Assistant (NCCT); Nationally Registered Medical Assistant (NAHP); or American Registry of Medical Assistants certification.
  • Alternatively, graduation from an accredited school of nursing as an LPN or LVN, verified through a state license, is accepted at hire; EMT certification or paramedic certification, verified through state certification and/or the National Registry of Emergency Medical Technicians, is also accepted.
  • CPOE certification is required within 2 weeks of hire if MA certification is not obtained at hire.
  • Basic Life Support certification from the American Red Cross or American Heart Association is required at hire.
  • Basic Medical Assistant skills are required.
  • The candidate must be able to type quickly and have basic computer knowledge.
  • Proficiency in Microsoft Word and Excel is required.
  • The candidate must be able to rely on experience and judgment to perform a variety of tasks and participate on a team to accomplish goals.
  • The candidate must have written and verbal communication skills and be able to interact with people fairly, respectfully, and sensitively to cultural and social differences.
Responsibilities
  • Conduct patient registration, secure required paperwork and insurance documentation, and verify insurance and patient eligibility.
  • Process copayments and schedule patient appointments for assigned centers.
  • Coordinate provider referrals to assigned specialists.
  • Answer patient questions about their care and keep them informed about their status.
  • Inform technical staff about patient flow.
  • Prepare patients for examination by interviewing them to verify patient information, recording medical history, and confirming the purpose of the visit.
  • Perform preliminary physical tests, including measuring vital signs, and escalate critical cases to the provider as needed.
  • Conduct point-of-care testing as needed, including flu, strep, urinalysis, ECG, and HCG testing, and provide patient information to providers.
  • Stock supplies and maintain examination rooms, the front desk, and reception area; ensure providers have needed medical supplies.
  • Complete order sheets to maintain supply inventory levels and regularly check supply expiration dates.
  • Maintain medical records and scan charts to patient files.
  • Answer phone calls and collect and sort daily incoming and outgoing mail.
  • Maintain the reception area.
  • Conduct courtesy callbacks for patient follow-up.
  • Perform opening and closing duties, including cashing out, end-of-day communication, and securing the building.
  • Follow operating instructions to perform and document daily equipment controls and calibration; maintain equipment quality assurance and quality control logs, troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed.
  • Perform other duties as assigned.

About the company

GoHealth Urgent Care builds a network of urgent care centers through joint venture partnerships with established health systems to provide on-demand, walk-in medical care. It combines physical clinics with a digital front door, offering omnichannel access via virtual visits, online check-in, and real-time wait times, along with on-site services such as X-rays, labs, vaccinations, and physicals. The platform uses data analytics and AI to optimize location strategy and operations while delivering a seamless patient journey akin to ordering a ride. What sets GoHealth apart is its integration with health system partners, leveraging their clinical expertise and community presence to extend reach, improve access, and reduce costs. Its goal is to lower costs, enhance access to quality care, and improve patient experience by acting as the accessible entry point to the broader healthcare ecosystem for the communities it serves.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Atlanta, Georgia

Founded

2013

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Simplify Jobs

Simplify's Take

What believers are saying

  • UPMC-GoHealth opened 81 centers in August 2025, adding immediate scale across Pennsylvania and West Virginia.
  • Community-GoHealth doubled from six to 12 centers by May 2026, showing rapid rollout.
  • GoHealth said it would open its 300th center in 2024, evidencing durable growth momentum.

What critics are saying

  • Mercy-GoHealth faces 2025 FLSA lawsuits, signaling wage-and-hour exposure across operations.
  • Partnership dependence is dangerous; one major health-system defection would shrink centers and referrals fast.
  • Integration complexity across 400 co-branded centers can erode service quality and delay launches.

What makes GoHealth Urgent Care unique

  • GoHealth embeds as health-system partner, not standalone urgent care, locking referrals and branding.
  • In 2025, UPMC launched 81 GoHealth centers, proving repeatable partnership conversion.
  • Community Health Network chose GoHealth in July 2025, validating its expansion playbook.

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Benefits

  • 401(k) Retirement Plan
  • 401(k) Company Match
  • Generous PTO: starting at208 hours annually
  • Flexible scheduling options
  • Medical, Dental, Vision & more

Growth & Insights and Company News

6 month growth

18%

1 year growth

19%

2 year growth

19%
Modern Healthcare
Aug 21st, 2024
People on the Move

GoHealth Urgent Care, headquartered in Atlanta, named Drew Casselberry vice president of Revenue Cycle Performance and Partnerships.

Modern Healthcare
Aug 5th, 2024
People on the Move

GoHealth Urgent Care named clinical leader Betsy Koickel, M.D., as its next chief medical officer.

Modern Healthcare
May 1st, 2024
People on the Move

Manny Singh, a healthcare industry leader for more than 15 years, was named regional president of GoHealth Urgent Care.

Business Wire
Feb 15th, 2024
Experity Announces Recipients Of Limelight Awards At 2024 Urgent Care Connect Conference

MACHESNEY PARK, Ill.--(BUSINESS WIRE)--Experity, the national leader in on-demand healthcare solutions, announced the winners of the 2024 Limelight Awards at its Urgent Care Connect conference (UCC) in Austin, Texas. The third annual award program recognizes dynamic urgent care industry leaders who are dedicated to transforming the space and the communities they serve through innovative, impactful, patient-centric approaches to on-demand healthcare delivery. Winners were recognized during the annual conference hosted by Experity, the largest for the on-demand healthcare industry. UCC provides U.S. urgent care leaders and operators with a forum to discuss strategies, experiences, and ongoing challenges in the industry, with the goal of strengthening the healthcare ecosystem. “In our third year of hosting Urgent Care Connect and the Limelight Awards, we’re honored to recognize these influential, highly skilled urgent care leaders for continuing to positively impact their communities and the industry overall,” said David Stern, CEO, Experity

PR Newswire
Jan 8th, 2024
Gohealth Urgent Care Expands Leadership Team, Marks New Growth Era

Industry leader GoHealth to enhance connected care model, expand access to on-demand careATLANTA, Jan. 8, 2024 /PRNewswire/ -- GoHealth Urgent Care announced today a leadership team expansion to enable its next stage of growth. The company plans to launch new health system partnerships and open its 300th center in 2024, its 10th year."Our mission is to create a healthcare experience that is effortless, connected and personal, and we are determined to continue to deliver on that mission as we scale and grow," said Todd Latz, chief executive officer (CEO), GoHealth Urgent Care. "With these changes and additions to our executive team, we are tapping highly successful leaders to deepen our relationships with health system partners, maximize our financial growth and strengthen our essential human connections with our customers."Heading into its next phase of growth, the company augmented its executive team with two newly created roles that have been filled by current GoHealth executives, Tom Oram and Paula Blomquist. Their substantial experience with partner and customer success will immediately impact innovation and advancement in 2024 and beyond. GoHealth also added Brian Koppy, a seasoned finance executive, to the team in late 2023 as chief financial officer (CFO)