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Sutter Health

Not-for-profit integrated healthcare network managing hospitals

Care Manager - Registered Nurse

Medical, Clinical & VeterinaryPosted on Nov 11
Part-timeSacramento, CA, USA$82.48 - $115.46 /hrIn-person

About the Job

Requirements

  • Graduate of an accredited school of nursing, or graduate of an accredited master's degree program in Nursing with a specialization in Case Management.
  • Hold a California Registered Nurse license upon hire.
  • Have 2 years of recent relevant experience, unless qualifying through the master's-degree alternative pathway.
  • Have experience in acute care case management or health plan case management/utilization management.
  • Have broad knowledge of health care delivery and case management within a managed care environment.
  • Have comprehensive knowledge of Utilization Review, levels of care, and observation status.
  • Be aware of healthcare reimbursement systems, including HMO, PPO, PPS, CMS, value-based reimbursement models, and alternative payment systems.
  • Have working knowledge of laws, regulations, and professional standards affecting case management practice in an integrated delivery system, including CMS, Title 22, CHA Consent Manual, CDPH, and TJC.
  • Have a broad knowledge base of post-acute levels of care and associated regulatory compliance requirements.
  • Communicate effectively and promote cooperation and collaboration among patients, families, caretakers, physicians, nurses, and other ancillary partners.
  • Work independently and exercise sound judgment when interacting with physicians, payers, patients, and their families.
  • Demonstrate commitment to service excellence in interactions with patients, families, and employees and in performing job responsibilities.
  • Promote quality patient care and a positive patient experience.
  • Have strong verbal and written communication and negotiation skills.
  • Manage time effectively and develop organized work processes in a high-volume environment with rapidly changing priorities.
  • Have intermediate computer and technology skills.
  • Promote teamwork and function effectively in teams.
  • Interact effectively with internal and external constituents using collaboration and customer service skills.

Responsibilities

  • Coordinate care and plan care transitions throughout the acute care patient experience.
  • Collaborate with the physician, utilization manager, medical social worker, and bedside registered nurse to ensure timely patient progression and transition to the appropriate level of care and prevent unnecessary admissions or readmissions.
  • Facilitate communication and care across the continuum through effective resource coordination.
  • Coordinate care to support optimal health, access to care, and appropriate resource utilization while respecting patients' self-determination.
  • Collaborate with patients, families, physicians, the interdisciplinary team, nursing management, quality, ancillary services, third-party payers and review agencies, claims and finance departments, medical directors, contracted providers, and community resources.
  • When assigned to the Emergency Department, address complex clinical and social situations efficiently to avoid unnecessary admissions.

Desired Qualifications

  • Have a general understanding of coding and the diagnosis-related group (DRG) assignment process.

About the Company

Sutter Health

Not-for-profit integrated healthcare network managing hospitals

Sutter Health is a not-for-profit, integrated healthcare network serving Northern California. It operates a broad system of medical facilities—including hospitals, outpatient centers, and research institutes—to provide care for everything from routine checkups to complex surgeries. The network uses digital health tools and conducts clinical research to improve patient outcomes, and it reinvests earnings back into community health initiatives, medical research, and facility improvements. Revenue comes from patient services, insurance reimbursements, and government health programs. Its goal is to deliver high-quality, patient-centered care while expanding preventive care and wellness programs to improve long-term community health.

Company size
10,001+
Company stage
Grant
Total funding
$4.2M
Headquarters
Sacramento, CA
Founded
1981

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