Springfield Clinic

Physician-owned multispecialty healthcare

Greeter

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours

Full-timeSpringfield, IL, USA$16.86 - $23.60In-person

About the Job

Requirements

A high school diploma or GED is required.
Ability to use communication equipment.
Ability to stand and walk continuously.
Ability to transfer patients weighing more than 300 pounds to and from wheelchairs and push them in a wheelchair.
Ability to push, pull, bend, and lift.
Ability to work in a fast-paced, physically challenging environment with exposure to outside elements, including wet or humid conditions and extreme cold and heat.

Responsibilities

Communicate clearly, distinctly, and accurately with patients, employees, transport services, vendors, and guests.
Work a schedule that may include Saturdays.
Provide service excellence by exceeding the needs of every person who enters Springfield Clinic.
Accept personal responsibility for all activity at the Greeters Desk.
Keep the lobby clean and safe, including maintaining wheelchairs.
Observe vehicles dropping off and picking up patients in the patient drop-off zone and respond appropriately.
Assist with and ensure safe transfer of patients to and from wheelchairs and vehicles.
Provide courteous wheelchair transportation for all Springfield Clinic patients.
Promptly respond to patient requests for transport and transfer assistance.
Provide assistance to patients when needed.
Collect wheelchairs from parking areas and Clinic departments to maintain an appropriate number in the wheelchair alcove.
Comply with Springfield Clinic incident-reporting policies and procedures.
Adhere to required OSHA and Springfield Clinic training and accomplishment policies.
Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards.
Perform other job duties as assigned.

The Greeter position is responsible for exemplifying excellent customer service towards patients, families, staff, and visitors, including safely transporting patients professionally and promptly throughout Springfield Clinic.

Job Relationships

Reports to the Facilities Supervisor

Principal Responsibilities

Communicate clearly, distinctly and accurately to patients, employees, transport services, vendors and guests.
Work schedule may include Saturday.
Provide service excellence by exceeding the needs of every person who enters Springfield Clinic.
Accept personal responsibility for all activity that transpires at Greeters Desk.
Keep lobby clean and safe, including wheelchairs.
Observe vehicles dropping off and picking up patients in the patient drop off zone and respond appropriately.
Assist and ensure safe transfer of patients to and from wheelchairs and vehicles.
Provide courteous wheelchair transportation for all Springfield Clinic patients.
Promptly respond to patient requests for transport and transfer assistance.
Exemplify excellent customer service towards patients, families, staff, and visitors.
Provide assistance to all patients if need arises.
Collect wheelchairs from parking areas and Clinic departments to maintain an appropriate amount of wheelchairs in the wheelchair alcove.
Comply with the Springfield Clinic incident reporting policy and procedures.
Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy.
Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards.
Perform other job duties as assigned.

Education/Experience

High School graduate or GED required.

Knowledge, Skills and Abilities

Ability to use communication equipment.
Able to stand and walk continuously.
Excellent communication and customer service skills.
Able to transfer patients to and from wheelchairs weighing >300lbs.
Able to push patients weighing >300lbs in a wheelchair.
Ability to push, pull, bend, and lift.

Working Environment

Fast paced and physically challenging
Exposure to outside elements, including wet and/or humid conditions and extreme cold and heat

PHI/Privacy Level

HIPAA4

Pay Range: $16.86-$23.60

About the Company

Springfield Clinic

Physician-owned multispecialty healthcare

Springfield Clinic is a physician-owned multispecialty medical group serving central Illinois. It provides primary care, specialty medicine, urgent care, diagnostics, procedures, and outpatient services through clinics across the region. Patients receive care from physicians and advanced practitioners supported by coordinated clinical and administrative teams. Its operating model connects medical departments with nursing, imaging, laboratories, pharmacy, scheduling, revenue cycle, and technology. Roles span clinical practice, allied health, patient access, medical support, information systems, facilities, and administration.

Company size: Not listed
Company stage: Not listed
Total funding: Not listed
Headquarters: Not listed
Founded: Not listed

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