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University of Arkansas

Public research university in Arkansas

Residence Life Specialist

Administrative SupportUpdated on Nov 13
Full-timeMonticello, AR, USAIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • At least two years of administrative, office support, customer service, or related experience is required; equivalent education and experience may be considered.
  • Strong organizational, communication, interpersonal, and customer service skills are required.
  • Proficiency with Microsoft Office or comparable office software is required.
  • The ability to maintain accurate records, manage multiple priorities, and protect confidential information is required.

Responsibilities

  • Coordinate daily office operations, front-desk coverage, correspondence, records, and customer service.
  • Serve as a primary point of contact for students, families, prospective students, visitors, and University personnel.
  • Schedule and coordinate residence hall tours and communicate tour logistics with campus partners.
  • Recruit, hire, onboard, train, schedule, and provide day-to-day supervision of student office workers.
  • Oversee student identification card processing, including production, reprints, corrections, distribution, recordkeeping, and related communication.
  • Maintain departmental files, forms, office records, supplies, and student-facing informational materials.
  • Assist with administrative coordination of residence hall opening and closing, check-in and check-out, and other housing transitions.
  • Provide administrative assistance with housing inquiries and direct assignment, occupancy, billing, and StarRez matters to the appropriate professional staff member.
  • Coordinate with Admissions, Cashier’s, Financial Aid, Information Technology, and other campus offices to support residence life services.
  • Assist with departmental events, meetings, projects, and other duties as assigned.

Desired Qualifications

  • An associate degree or higher from an accredited institution is preferred.
  • Experience in a college or university office or student services environment is preferred.
  • Experience hiring or supervising student employees, coordinating tours, or managing identification card processes is preferred.

About the Company

University of Arkansas

Public research university in Arkansas

University of Arkansas is a public land-grant research university in Fayetteville, Arkansas. It provides undergraduate and graduate education, conducts research, and supports public-service and extension activity. Academic colleges, laboratories, student services, facilities, and administrative units make up the campus operating environment. Faculty, research, student-support, technical, trades, and professional roles support the institution. The profile is campus-specific while recognizing that the University of Arkansas System uses a shared official careers platform.

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Headquarters
Salt Lake City, UT
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