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Laminar

Real-time IoT analytics for liquid systems

Head of Deployments

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeBoston, MA, USA

About the Job

Requirements

  • Built and led a deployment, professional-services, field-engineering, implementation, or similar organization, rather than only managing projects personally.
  • Hired, coached, and developed teams that can run multiple complex deployments in parallel without depending on the role-holder for every decision.
  • Direct experience deploying technology on the shop floor of large enterprise manufacturers and understanding of plant operations, engineering, quality, information technology/operational technology, installation, validation, and adoption.
  • Managed a portfolio of complex, multi-site or global deployments with committed timelines, competing resource demands, and executive visibility.
  • Created repeatable deployment processes, playbooks, metrics, and operating cadences that improved speed, predictability, and quality as volume increased.
  • Strong resource and capacity planning ability, including translating pipeline and rollout demand into staffing, partner, and hiring requirements.
  • Ability to translate account success criteria into clear deployment requirements and communicate credibly with plant leaders, vice presidents of operations, and C-level sponsors.
  • Willingness to travel internationally to customer sites, particularly for major rollouts, operating reviews, and escalations.

Responsibilities

  • Build and develop the deployment organization by recruiting, coaching, and developing field deployment engineers, program managers, and future team leaders, and defining roles, ownership, performance expectations, and career paths.
  • Own the deployment portfolio, managing priorities, timelines, dependencies, risks, and escalations across active deployments, and establishing a cadence for portfolio reviews, risk management, retrospectives, and executive reporting.
  • Build repeatable deployment processes, stage gates, customer-readiness requirements, checklists, templates, acceptance criteria, escalation paths, tooling, and playbooks to ensure consistent quality across customers and geographies.
  • Define the deployment scorecard, including cycle time, milestone and schedule adherence, backlog, quality, productivity, and attainment of agreed success criteria, and use it to identify bottlenecks and improve execution.
  • Forecast deployment demand, team capacity, skills coverage, geographic needs, and hiring requirements; allocate resources across projects, balance utilization, and determine where partners should extend capacity.
  • Operationalize system integrators and mechanical/electrical implementers through clear ownership, qualification standards, handoffs, training, and quality controls.
  • Engage plant leaders and senior executives to align on rollout plans, resolve major blockers, and defend results; work with Product and Engineering to eliminate deployment friction at its source.
  • Partner with Value Realization to ensure each deployment is configured, instrumented, and executed to meet account success criteria and enable measurement, validation, and communication of customer impact.

Desired Qualifications

  • Experience in process manufacturing, food and beverage, brewing, consumer packaged goods, chemicals, pharmaceuticals, or similar continuous/batch environments.
  • Background at an industrial Internet of Things, automation, manufacturing software, or operational technology company, or as an operator in continuous improvement, operational excellence, or digital manufacturing.
  • Experience building partner-enabled delivery models using system integrators, installers, or other third-party implementation capacity.
  • Fluency in plant-floor metrics such as overall equipment effectiveness, yield, throughput, first-pass quality, capacity, utility consumption, material loss, and downtime.

About the Company

Laminar

Real-time IoT analytics for liquid systems

Laminar provides an IoT data analytics platform for industrial liquid systems. It combines broadband spectral-based sensors with an edge computing gateway to gather real-time data and run AI-enabled automation that optimizes water and energy use in fluid processes. The system is delivered through a hardware plus recurring SaaS model, with sensors and gateways deployed on-site and a cloud-based analytics platform for ongoing insights. Laminar differentiates itself by using spectral sensing and edge AI to deliver real-time visibility and automated optimization specifically for liquid systems in manufacturing, enabling operators to make data-driven decisions. The company's goal is to improve efficiency and sustainability by reducing water and energy waste across industrial liquid processes.

Company size
11-50
Company stage
Series A
Total funding
$19.5M
Headquarters
Somerville, MA
Founded
2020

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