Director – Coffeehouse Concepts Design - Catalog

Now Brewing – director, Coffeehouse Concepts Design - Catalog! #tobeapartner

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

The director, Coffeehouse Concepts Design - Catalog is the enterprise leader responsible for creating a coherent, commercially viable and globally scalable catalog of approved Coffeehouse assets. The role connects brand and design intent with sourcing, planning, commercialization, technical documentation, release readiness, adoption and long-term sustainment. The director turns a complex assortment into a governed portfolio that is easier to specify, buy, build, maintain and evolve.

This leader will establish one strategic view across furniture, fixtures, finishes, décor, plants, lighting and related art assets, while enabling regional relevance and clear exception pathways. The role directs a team of catalog professionals and works across Concepts, Formats and Standards, Industrial Design, Art, Coffeehouse Integration, Sourcing, Planning, Construction, Facilities, Operations, Finance, Technology and global market teams.

As a director, Coffeehouse Concepts Design - Catalog, you will…

Set catalog strategy and portfolio direction

• Define the multi-year Catalog strategy and architecture, category priorities and roadmap across global and regional needs.

• Lead comprehensive assortment reviews to retain, evolve, consolidate or retire items based on brand alignment, performance, demand, cost, supplier readiness and lifecycle stage.

• Identify white-space opportunities and new intellectual property needs, translating unmet functional, aesthetic and regional requirements into prioritized development briefs.

Own governance and lifecycle management

• Establish clear decision rights, intake criteria, stage gates, change control, exception pathways and release cadences for new, revised and retired catalog assets.

• Create a trusted source of truth for asset status, ownership, specifications, cost, supplier, testing, release timing, regional applicability, inventory and retirement plans.

• Lead annual major releases, quarterly sustainment and defined urgent-change pathways while protecting enterprise readiness and minimizing deployment disruption.

Drive commercialization and release readiness

• Own end-to-end readiness from approved design intent through validation, sourcing, technical documentation, item setup, digital assets, training, release and adoption.

• Ensure production-intent packages, specifications, Revit/CAD assets, installation requirements and support information are complete, accurate and accessible before release.

• Partner with Design Center of Excellence to sequence releases, communicate changes and close feedback loops with regional design, field and execution teams.

Deliver cost, supply and inventory outcomes

• Partner with Sourcing, Planning and Finance to establish comparable cost baselines, target savings, supplier strategies, demand assumptions and portfolio-level business cases.

• Lead assortment rationalization, RFP inputs, trade-down logic, depletion plans, supplier transitions and inventory-risk decisions.

• Balance design quality, brand expression, operability, constructability, compliance, supplier availability, deployment complexity and total lifecycle cost.

Lead globally and develop talent

• Build, coach and inspire a high-performing, inclusive Catalog team with clear accountability, development plans and strong cross-functional ways of working.

• Create structured engagement with global and regional teams to capture local requirements, govern exceptions, accelerate adoption and share scalable solutions.

• Present portfolio recommendations, decisions, risks and outcomes to senior leaders with clear implications for brand, cost, timing and execution.

We’d love to hear from people with:

• 12+ years of progressively responsible experience in design, product development, retail environments, hospitality, architecture, industrial design, merchandising, sourcing, catalog management or a closely related field, including significant leadership responsibility.

• Leadership experience in a national or global design, development or product organization, with decision-making authority and accountability for complex portfolios.

• Demonstrated ability to lead multidisciplinary teams and senior-level direct reports, develop talent and create clarity through organizational change and ambiguity.

• Deep experience taking physical products or built-environment assets from strategy and design intent through testing, sourcing, commercialization, deployment and sustainment. 

• Expertise in assortment strategy, product lifecycle management, governance, supplier/vendor management, portfolio prioritization and cost management.

• Experience developing budgets, managing workgroup expenses, directing consultants or vendors, and making trade-offs across design quality, cost, timing and risk.

• Ability to influence senior executives and cross-functional leaders through concise written communication, compelling visual storytelling and evidence-based recommendations.

• Working knowledge of design and technical systems such as Adobe Creative Cloud, Revit/CAD asset workflows, Smartsheet, PowerPoint and portfolio or product-data tools.

Preferred

• Bachelor’s or master’s degree in architecture, interior design, industrial design, product design, business or a related field.

• Professional credential in architecture, interior design, product development, or project/program management

• Experience directing design or product portfolios for a scaled retail, restaurant or hospitality brand, including new stores and renovations.

• Experience with global product compliance, regional testing and regulatory requirements, localization and multi-market supplier ecosystems.

As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools.  Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities.  You will also have access to backup care and DACA reimbursement.   Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.

*If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above.  For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity.  At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

We believe we do our best work when we're together, which is why we're onsite four days a week.

Join us and inspire with every cup. Apply today!

Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at [email protected] or 1(888) 611-2258.