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Domino's

Global pizza delivery and franchise network

Customer Service Representative

Dining, Bar & Counter ServiceConfirmed live in the last 24 hours
Full-timeSomerville, TN, USANo salary listedIn-person

About the Job

Requirements

  • Must be at least 16 years of age.
  • Must be able to pass a background check.
  • Must be able to accurately and quickly add, subtract, multiply, and divide, using a calculator if needed.
  • Must be able to make correct monetary change.
  • Must have verbal, writing, and telephone skills to take and process orders.
  • Must be able to follow directives, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, provide customer service, analyze and compile data, and make sound judgments and decisions.
  • Must be able to lift and stack cases weighing up to 50 pounds onto shelves as high as 72 inches.
  • Must be able to infrequently navigate stairs or climb a ladder.
  • Must be able to perform repeated forward bending, crouching, and occasional bending while stocking and cleaning.
  • Must be able to reach continuously in multiple directions, including above 72 inches on occasion.
  • Must have eye-hand coordination and be able to use hands continuously, including forceful forearm and wrist use for shaping dough and pinching to assemble pizza boxes.
  • Must be able to grasp cans, a pizza cutter, a pizza peel, and pizza boxes.
  • Must be able to talk and hear on the telephone, have depth perception and near- and mid-range vision for in-store tasks, distinguish hot from cold surfaces, and have far and night vision for driving.
  • Must be able to work around varying and adverse weather, sudden temperature changes, food odors, cornmeal dust, compact spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.

Responsibilities

  • Take and process customer orders.
  • Unload bulk product deliveries using a hand truck and stock cases of ingredients and supplies.
  • Change prices on signs, wash walls, perform maintenance, stock ingredients, and clean low areas.
  • Shape pizza dough, assemble pizza boxes, use a pizza peel to remove pizza from the oven, and use a rolling cutter.
  • Obtain topping ingredients, clean work surfaces, answer phones, and perform other in-store tasks.

About the Company

Domino's

Global pizza delivery and franchise network

Domino’s delivers pizza and related items worldwide through a network of franchise stores. Customers place orders online, via app, or in-store; store teams prepare the pizzas and drivers deliver them or customers pick up, with a focus on speed and consistency. Its global franchise system provides broad reach, standardized service, and a strong brand, along with community involvement. Its goal is to be the leading pizza company by delivering great-tasting pizzas quickly and expanding its global footprint while supporting franchisees and communities.

Company size
10,001+
Company stage
IPO
Headquarters
United Kingdom
Founded
1960

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