Clinical Liaison
myLaurel
Clinical Liaison
myLaurel
Tech-enabled in-home acute and transitional care
Salary Range: 100000 to 105000 (Currency: USD) (Pay period: per-year-salary)
Location: New Orleans, LA (On-Site / Embedded at Partner Medical Facility)
Employment Type: Full-Time
Compensation: $100,000-$105,000/annual; with opportunity for quarterly bonus
Are you an experienced Registered Nurse or Allied Health Professional looking to transition from direct bedside care into a strategic, administrative role focused on clinical collaboration, program outreach, and educating both healthcare providers and patients?
We are seeking a dynamic, mission-driven Clinical Liaison to serve as the primary bridge between our hospital partners and the myLaurel care team. In this fully on-site role, you will be embedded directly inside our partner medical facility. You will serve as the face of our Acute Care at Home program, focusing on relationship-building, patient education, and administrative coordination to drive referrals and ensure seamless patient handoffs.
As a myLaurel Clinical Liaison, a typical day will include attending daily hospital rounds and huddles, reviewing patient census, completing chart reviews, referral tracking, and providing education and engagement for hospital staff, providers, patients, and caregivers.
Drive Patient and Partner Engagement: Act as the primary relationship manager on-site. Work alongside hospital case managers, discharge planners, emergency department staff, and physicians to generate referrals and grow our in-home care programs.
Lead Administrative Coordination: Manage the logistical and administrative workflows of patient transitions, ensuring that the handoff from the hospital or emergency setting to the patient’s living room is flawless.
Identify Eligible Patients: Use your clinical background to review patient charts, assess eligibility for our acute-care-at-home model, and advocate for safe, alternative care pathways.
Educate & Advocate: Conduct presentations and daily one-on-one touchpoints with facility staff to educate them on myLaurel’s capabilities, clinical criteria, and patient benefits.
Solve Problems Strategically: Identify operational barriers to patient referrals in real-time and collaborate with the myLaurel leadership team to implement.
Active Registered Nurse or Allied Health Professional License: Current, unencumbered license in the State of Louisianna
Experience: 2+ years of experience in an acute care clinical setting. Previous experience or a strong interest in healthcare business development, clinical sales, discharge planning, or utilization review is highly preferred.
Relationship Builder: Excellent communication and interpersonal skills, with the natural ability to establish trust, integrate into a facility's culture, and build rapport with busy medical professionals.
Administrative Acumen: Strong organizational skills and a desire to manage program logistics and care transitions rather than providing direct, hands-on patient care.
On-Site Presence: A highly engaged professional who thrives in a bustling medical facility environment and is comfortable being the primary, in-person representative for myLaurel.
Tech-Savvy: Comfortable navigating various EMRs (Electronic Medical Records) and utilizing CRM software to track referral metrics and patient engagement.
Career Growth: The perfect opportunity to pivot your clinical expertise into the business, administrative, and growth side of healthcare.
Comprehensive Benefits: Medical, Dental, and Vision insurance.
Work-Life Balance: Generous Discretionary Time Off (DTO) and paid holidays.
Financial Wellness: 401(k) retirement plan.
Impact: The opportunity to be on the ground floor of a transformative healthcare model that keeps patients out of the hospital and in their homes.
myLaurel was founded on the belief that a meaningful portion of hospital care can—and should—be delivered in the comfort of home. As a tech-enabled medical group, we provide on-demand acute and transitional care to frail, elderly, or medically complex patients at home—helping them avoid the traditional pathway of ambulance, emergency department, hospital admission, and post-acute facility care.
Health systems, payers, and provider groups partner with myLaurel to reduce avoidable utilization, lower readmission rates, accelerate throughput, and improve the patient experience—all while maintaining the highest standards of clinical quality and safety. We stand behind our outcomes by putting our fees at risk, demonstrating both accountability and confidence in the results we deliver.
Care is delivered through a physician-led model that combines virtual oversight with in-home clinicians, advanced technology, diagnostics, and therapies. For high-risk populations, myLaurel achieves 33% lower ED utilization, a 49% absolute reduction in readmissions, and an average of 15 bed-days saved daily - alongside a Net Promoter Score of 97.
Recognized for innovation and industry leadership, myLaurel has been named to Fast Company's Most Innovative Companies and the New York Digital Health 100. The company is headquartered in New York City.
Learn more at: mylaurelhealth.com
myLaurel provides acute and transitional in-home medical care for frail, elderly, and medically complex patients through partnerships with health systems, risk-bearing organizations, health plans, and PACE under value-based, bundled payments. Care is delivered by a multidisciplinary in-home team of paramedics, clinicians, nurse practitioners, and RN care managers, guided by remote telehealth physicians, using Bluetooth-connected devices to monitor vitals and support a 90-minute in-home response. The model is at-risk: fees are earned only if the patient avoids hospitalization for related conditions during the service period, which helps cut emergency department visits and readmissions and lowers hospital crowding. The goal is to expand this home-based care approach into more markets, improving patient outcomes while lowering overall care costs for partners.
Explore more opportunities at myLaurel