Professional Services Engineer 4

About NCR Atleos

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. NCR Atleos was ranked #12 in Newsweek’s prestigious 2025 Top 100 Global Most Loved Workplaces® list.

Candidates can be located anywhere in the United States. Travel will be 30% to client site.

POSITION SUMMARY & KEY AREAS OF RESPONSIBILITY:

• Primary function of role is translating customer IT services requirements into customer solutions/contracts that secure customer loyalty, drive acceptable profit margins and are delivered with fidelity

• Create solution designs that deliver customer requirements and are used by development resources to build and deploy.

• undefined

• Exposure to DevOps process
  • Automate processes.
  • Continuously deliver high-quality systems.
  • React quickly to feedback to continuously improve processes.

• Exposure to Agile methodologies.

• Primary function of role is managing technical resources to build and deploy customer financial industry solutions.

• Required to qualify and develop a solution that is mutually acceptable to the client and NCR

• Required to assist sales with growing the revenue (within existing and new accounts) and ensuring the integrity of the WCS operation is not compromised; Position provides thought leadership around market-based pricing strategies and is fully accountable for the operational and legal terms agreed to in the services agreement and SOW

• Engage subject matter experts (SMEs) as required and manage SME resource team to assist with solution costing/ development

• Ensure the appropriate due diligence is carried out both with the client and within the proposed NCR delivery organization

• Provide sales team with technical and service presales support; Prepare and deliver services presentations to current and prospective customers

• Acts as the technical lead in client deployment engagements

• Ensures the program meet established time, cost, technical and customer objectives; Ensures the program’s change control procedures area developed and managed

Basic Qualifications:

• Windows Server 2016/2019/2022 installation and administration
• Windows services, event logs, and troubleshooting
• IIS and application server troubleshooting
• PowerShell scripting and automation

Security:

• Installation and configuration of Trellix ePolicy Orchestrator
• Trellix Application Control (Solidcore)
• Trellix Drive Encryption/HDE
• Endpoint Security (ENS)

Preferred:

• SQL authentication and database connectivity troubleshooting
• SSL certificate management
• Microsoft SQL Server installation and administration
• Network troubleshooting (DNS, TCP/IP, Firewall)

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Offers of employment are conditional upon passage of screening criteria applicable to the job.

Full time employee benefits include:

• Medical Insurance

• Dental Insurance

• Life Insurance

• Vision Insurance

• Short/Long Term Disability

• Paid Vacation

• 401k

EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.

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Statement to Third Party Agencies

To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.