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Eaton

Power management leader for electrical systems

UPS Service Technician

Equipment Field ServicePosted on Nov 12
Full-timeBonn, GermanyNo salary listedIn-person

About the Job

Requirements

  • Completed vocational training in electrical engineering and professional experience in electrical engineering, especially low-voltage networks up to 400 VAC.
  • Good knowledge of uninterruptible power supply (UPS) products and service experience.
  • Familiarity with PCs and standard office software.
  • Flexibility and willingness to travel up to 75%.
  • Good spoken and written German and English.
  • Ability to work independently and take responsibility, with customer-oriented thinking.
  • Ability to carry out delegated tasks or projects independently.

Responsibilities

  • Provide service for UPS systems at customer sites in the assigned region and occasionally in the greater Hanover area, including installation, commissioning, repair, maintenance, and retrofit work under service contracts, customer orders, and quality actions.
  • Provide intensive customer service and maintain existing customer relationships.
  • Perform telephone troubleshooting to establish the situation during failures in the assigned coverage area.
  • Install and commission UPS systems.
  • Analyze faults and resolve disruptions.
  • Repair and maintain electronic components.
  • Handle customer complaints.
  • Maintain Eaton UPS systems according to factory specifications.
  • Organize spare parts and independently plan assignments in the assigned coverage area.
  • Document completed work carefully.
  • Conduct customer training and provide on-site instruction about UPS systems and product functions.
  • Travel directly from home to customer locations in the assigned region.

About the Company

Eaton

Power management leader for electrical systems

Eaton designs and sells electrical power management products and services for data centers, utilities, aerospace, and other industries. It provides hardware like switches, circuit breakers, transformers, and distribution equipment, plus software and services to monitor, protect, and optimize power flow from generation to end use. It combines an end-to-end power management portfolio with a long history of acquisitions to be a broad, globally integrated provider. Its goal is to enable reliable, efficient, and safe electrification across industries by improving energy management and resilience.

Company size
10,001+
Company stage
IPO
Headquarters
Dublin, Ireland
Founded
1911

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