Deep knowledge of online tools such as WebEx, Zoom, GoToMeeting, and Adobe Connect is required; deep WebEx experience is a strong plus.
One to three years of experience facilitating soft-skills, management, or leadership-development workshops is required.
One to two years of experience setting up or producing online events is required.
Working knowledge of Microsoft Office tools is required.
Ability to work in high-pressure situations and handle multiple tasks simultaneously while maintaining a professional and appropriate demeanor is required.
Ability to prioritize tasks and carry out responsibilities with little or no supervision is required.
The candidate must have a computer, speaker or headset, high-speed broadband internet connection, and webcam.
The candidate must be comfortable on camera and have a presentable home office that does not distract participants from the virtual instructor-led learning experience.
Familiarity with operating systems is required to help diagnose issues connecting speakers, webcams, and microphones.
Understanding of browser access is required to help participants join and engage in sessions by seeing, hearing, and speaking.
Responsibilities
Support three-hour courses during pre-production, the workshop, and post-production.
Coordinate and upload presentation materials, including slide decks, handouts, and activities.
Start the meeting at the scheduled time.
Provide primary support for the workshop facilitator by helping manage time, fielding chat questions, introducing questions when appropriate, and taking notes for facilitator follow-up with participants.
Moderate online training sessions and track lessons learned to help create documentation on best practices.
Provide platform feedback and report issues, and provide feedback on facilitator and participant engagement to the Account team.
Desired Qualifications
Deep experience with WebEx is strongly preferred.
Job Description
We are seeking talent with expertise as Virtual Workshop Producers, to join our growing contractor pool. The Virtual Workshop Producer will be responsible for supporting Facilitators as they present learning programs to SDL’s clients. This position will work alongside other Facilitation, Technology and Account team members in order to present a seamless experience for participants.
You will be supporting a single vILT course for up to 25 attendees, Monday through Friday, during business hours. You will be responsible for making the online classroom experience seamless for participants to engage with tools like video sharing, whiteboarding, chat, polls and quizzes. This is a long-term, ongoing, remote contract position. You would be booked on an on-demand basis, averaging 2-5 workshops per month.
Responsibilities include but are not limited to:
Support all 3-hour courses : pre-production, during workshop, and post-production.
Coordinate and upload all presentation materials, include slide deck, handouts, activities, etc.
Start the meeting when it is time
Be primary support for workshop facilitator; help the Facilitator manage time, field chat questions, introduce questions when timing is appropriate, and take notes for Facilitators to follow up with participants after class if time in class doesn’t allow
Moderate online training sessions, tracking lessons learned to help create documentation on best practices
Provide feedback and reporting issues with the platform, as well as provide feedback on Facilitator and participant engagement to the Account team
Qualifications
Qualifications include:
Must have a college degree.
Deep knowledge of online tools such as WebEx, Zoom, Go-To-Meeting and Adobe Connect; Deep experience with WebEx a strong plus
1-3 years experience in facilitating soft skills, management or leadership development workshops.
1-2 years experience setting up/producing online events
Working knowledge of Microsoft Office tools
Ability to work in high-pressure situations and handle multiple tasks simultaneously while maintaining a professional and appropriate demeanor
The ability to prioritize tasks and to carry out responsibilities with little or no supervision
Must have own computer, speaker/headset, broadband high speed internet connection, and webcam
Be comfortable on camera and have a presentable home office that doesn’t distract participants from the vILT experience
Have familiarity with operating systems to help diagnose issues with connecting speakers, webcams and microphones
Understand how browser access is imperative to helping participants join the session and engage in the session by being able to see, hear and speak
Additional Information
COMPENSATION: This position is paid per hour. Only candidates who include their fee requirements will be considered.
APPLICATION PROCEDURE: If you’ve read this far, we think you’re ready to try the first step. Still interested? If so, Apply now! To apply, please send resume, CV, bio, and/or link to LinkedIn profile.
All your information will be kept confidential according to EEO guidelines.