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Tia Health

Canadian telehealth platform for virtual care

Phlebotomist

Diagnostics & Laboratory ProfessionalsPosted on Nov 11
Full-timeCulver City, CA, USA$23 - $27 /hr

About the Job

Requirements

  • An active California Certified Phlebotomy Technician license, CPT I or CPT II, in good standing is required.
  • At least one year of hands-on phlebotomy experience in a clinical, laboratory, or outpatient care setting is required.
  • Experience performing venipuncture, fingersticks, specimen labeling, processing, packaging, and documentation is required.
  • Experience supporting patient-facing clinical workflows, such as taking vitals, rooming, or point-of-care testing, is required.
  • The ability to work onsite at the Pasadena Tia Clinic Monday through Friday, 8:00 AM to 4:30 PM is required.

Responsibilities

  • Perform venipuncture, fingersticks, and specimen collection while ensuring accurate patient identification, labeling, documentation, and specimen handling.
  • Prepare lab orders in advance, process and package specimens for transport, reconcile lab errors, run required controls, and maintain knowledge of Quest products and specimen requirements.
  • Room patients, collect vitals, review charts in advance of visits, support patient check-in workflows, and help prepare patients and providers for efficient visits.
  • Support providers with point-of-care testing, patient consents, procedure setup, chaperoning, autoclave maintenance, surgical equipment sterilization, and room readiness.
  • Maintain lab and clinical supplies, review expiration dates, order supplies as needed, and clean, maintain, and calibrate lab equipment.
  • Keep communal and clinical areas stocked, clean, and organized while supporting clinic inbox workflows, documentation, and communication across the care team.
  • Support clinic operations through cross-functional projects, process documentation, research, product sourcing, team meeting support, training support, and other operational needs as assigned.
  • Attend company and team off-sites as needed.

Desired Qualifications

  • At least two years of phlebotomy experience in an outpatient clinic, primary care, women’s health, urgent care, or high-volume lab environment is preferred.
  • Experience with Quest Diagnostics workflows, lab orders, specimen requirements, or lab error reconciliation is preferred.
  • Experience with autoclaving, disinfecting, sterilization, procedure setup, supply management, or clinical inventory workflows is preferred.

About the Company

Tia Health

Canadian telehealth platform for virtual care

Tia Health runs a telehealth platform in Canada that connects residents with licensed physicians for non-emergency care through video or phone consultations. Its service covers prescription renewals, specialist referrals, and medical advice, and it uses a direct-to-consumer model. In Ontario, Alberta, and British Columbia, visits are covered by provincial health plans, making the service free for eligible residents; elsewhere, a fee-for-service option is available. The dual revenue model enables broad reach across provinces. The platform digitizes the consultation process to provide convenient, timely access to healthcare and aims to reduce wait times associated with traditional clinics, positioning itself in Canada’s growing telehealth market.

Company size
1-10
Company stage
Not listed
Total funding
Not listed
Headquarters
Toronto, Canada
Founded
2015

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