Full-Time
Vice President
Service Management II, Tech - Production Services
Posted on 10/30/2025
The Bank of New York Mellon
10,001+ employees
Global financial services with asset management
No salary listed
Pittsburgh, PA, USA
Hybrid
Remote work may be possible within a commutable distance from the worksite.
 IT & Security (1) |
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- Bachelor's degree, or foreign equivalent, in Computer Science, Computer Engineering, or a related field.
- Five (5) years of experience in the job offered or in a related information technology occupation.
- Five (5) years of experience must include: Utilizing core technical capabilities across Linux, and Windows to provide active directory, monitoring, service management, diagnosing, troubleshooting, and providing technical operational guidance; Ensuring application and infrastructure environments conform to governing enterprise standards including monitoring compliance and proper change management procedures; Using data aggregation tools and platforms including Splunk and other analytics tools to triage issues in production environment; Monitoring vulnerability assessments and timely addressing issues by tracking, and proactively mitigating risk; Developing procedures for operational support and performing client application troubleshooting using tools & web applications including Symantec Privileged Access Manager, Cypher Trust Manager, RSA Secure ID, Azure Privileged Identity Manager, SiteMinder and Ping Federation; and Supporting technology, and contributing to internal and external audits by producing supporting artifacts and demonstrating records keeping standards.
- The employer will accept three (3) years of academic study towards a Bachelor's degree in any field and two (2) years of related experience to meet the degree requirement.
- Analyze information to determine, recommend, and plan installation of a new system or modification of an existing system.
- Responsible for supporting process leads in development, implementation, mentoring of, and maintenance of ITSM processes, training, requirements management, and testing, as well as contribute to development of strategic solutions.
- Confer with systems analysts, engineers, programmers and others to design systems and to obtain information on project limitations and capabilities, performance requirements and interfaces.
- Consult with customers or other departments on project status, proposals, or technical issues, such as software system design or maintenance.
- Communicate and promote the process.
- Influence process stakeholders.
- Define new and redesign existing ITSM processes.
- Identify areas for improvement in the process and support technology.
- Work with the supporting technology teams and customers to develop user stories, develop test scripts, conduct testing, participate in migrations, deliver training, update relevant documentation, and provide early live support when the process and/or supporting technology changes are introduced.
- Design, develop and modify software systems, using scientific analysis and mathematical models to predict and measure outcomes and consequences of design.
- Develop software system testing or validation procedures, programming, or documentation.
- Modify existing software to correct errors, adapt it to new hardware, or upgrade interfaces and improve performance.
- Prepare and distribute ad-hoc and scheduled reports or correspondence concerning project specifications, activities, or status.
- Store, retrieve, and manipulate data for analysis of system capabilities and requirements.
- Identify areas for improvement in the process and supporting technology.
- Provide technical expertise and advice to Technology and Business process practitioners and users.
- Coach, train, and guide process stakeholders.
- Develop and conduct training and presentation, as needed.
- Remote work may be permitted within a commutable distance from the worksite.
BNY Mellon combines traditional asset management, custody, and investment services with digital capabilities. It is building a multi-asset digital platform that links cryptocurrencies and tokenized securities with conventional financial systems, serving individuals, corporations, and institutional clients. Pershing X expands digital capabilities to improve client experiences; the firm earns fees, commissions, and interest income. By integrating ESG factors and partnering with Citi and Verizon, it aims to connect digital innovation with secure, scalable financial services.
Company Size
10,001+
Company Stage
IPO
Headquarters
Town of East Hampton, New York
Founded
1784
Simplify's Take
What believers are saying
- Q1 2026 revenue surged 13% to $5.41B with 42% EPS growth to $2.24.
- Over 200 AI solutions deployed boost productivity on $4B tech budget.
- Digital custody expands to UAE and Singapore Gulf Bank for crypto clients.
What critics are saying
- Deposit normalization compresses net interest income 15-25% within 12-24 months.
- CET1 ratio at 11% limits buybacks as risk-weighted assets rise.
- AI ROI delays strand $400M-$800M annually, compressing margins 200-400bps.
What makes The Bank of New York Mellon unique
- BNY Mellon launched industry's first multi-asset digital custody platform in 2022.
- BNY integrates bitcoin, ether custody with $59T traditional assets as G-SIB.
- BNY partners Goldman Sachs for tokenized MMF ownership on blockchain since 2025.
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Benefits
Health Insurance
Paid Vacation
Paid Sick Leave
Paid Holidays
Flexible Work Hours
Remote Work Options
Company News
The Bank of New York Mellon has acquired an additional 101,810 shares of Strategy for approximately $18.7 million, bringing its total holdings to one million shares valued at around $187.2 million at current market prices. The institution, which manages approximately $2.1 trillion in assets, joins a growing number of large organisations establishing significant positions in Strategy as a means of gaining Bitcoin exposure.
The Bank of New York Mellon is expected to report quarterly earnings of $1.93 per share, up 22.2% year-over-year, with revenues forecast at $5.15 billion, a 7.5% increase. The consensus EPS estimate has been revised down 0.5% over the past 30 days. Analysts project total interest-earning assets at $390.81 billion, compared to $354.69 billion last year. Book value per share is expected to reach $58.50, up from $52.82 previously. The Tier 1 capital ratio is forecast at 15.4%, versus 14.7% a year ago. Net interest revenue is projected at $1.32 billion, compared to $1.16 billion in the prior-year quarter. Nonperforming assets are expected to decline to $191.31 million from $213 million last year.
Bank of New York Mellon has partnered with Singapore Gulf Bank, adding the firm to its correspondent banking network and providing access to its Fixed Income Brokerage platform. The deal enables SGB's crypto-native clients to access 24/7 US dollar clearing, money market funds and Treasury bills, bridging digital assets with traditional fixed income. The partnership highlights BNY's growing role in tokenised finance infrastructure, following the bank's recent Digital Asset Summit appearance where its CEO outlined positioning around tokenisation and digital custody. However, analysts view the development as incremental rather than a major near-term catalyst. BNY's narrative projects $23.2 billion revenue and $6.4 billion earnings by 2029, requiring 5% annual revenue growth. Fair value estimates range from $118.67 to $133.83 per share.
Strategy has purchased approximately $330 million worth of Bitcoin between 1 April and 5 April, the company disclosed, even as it reported a $14.5 billion unrealised loss in the first quarter due to Bitcoin's price decline. Bank of New York Mellon has been designated by the US Department of the Treasury as a financial agent for the Trump Accounts programme for newborns. BNY Mellon has partnered with Robinhood, which will serve as brokerage and initial trustee for the accounts. US stocks climbed on Monday as oil prices dropped amid cautious optimism for de-escalation in Middle East hostilities. Iran and the US have reportedly received a Pakistan-prepared plan for ending attacks, according to Reuters.
The US Department of the Treasury has named BNY Mellon as the official financial agent for its Trump Accounts programme, with Robinhood joining as a key partner. BNY Mellon will manage initial accounts and help develop a dedicated mobile application for families to access funds. Robinhood will provide brokerage services and act as initial trustee for the accounts. The secure, white-label platform will remain under full government control whilst emphasising usability and security for first-time users. The initiative aims to expand access to structured savings and investment accounts for younger Americans as part of broader financial inclusion efforts. The Treasury will maintain strict oversight, including performance standards and regulatory compliance. Details on eligibility and funding mechanisms are still emerging.